Guest Service Manager
$55.3k - $62kJones Lang LaSalle Incorporated
- # Guest Service ManagerApplyremote type: On-sitelocations: Chicago, ILtime type: Full timeposted on: Posted Todayjob requisition id: REQ512578**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**Guest Service Manager- JLL****What this job involves:**As a Guest Service Manager at JLL, you'll be at the forefront of delivering exceptional client experiences every day through enhanced engagement, proactive communication, and high-touch service. This role is all about creating workplace experiences that will be long remembered—setting the standard for superior service for both our clients and our teams. You'll be responsible for implementing and overseeing the daily operations of the Guest Service program at your primary client site while also remotely monitoring a secondary office location. At JLL, we are collectively shaping a brighter way for our clients, ourselves, and our fellow employees, and this client-facing position provides the perfect opportunity to combine your passion for service with brilliant people skills and enthusiasm for creating a hospitality-focused workplace environment.## What your day-to-day will look like:• Oversee guest service programs including temporary access badges, landlord building access cards, lost & found, luggage storage, and quarterly inspections for art and meeting rooms• Perform daily quality assurance checks to ensure the overall operation is staffed properly and operating smoothly while identifying potential risks and escalating to prevent incidents or disruptions• Resolve problems associated with all building services including janitorial, mailroom, copier services, parking, badging, and conference rooms by submitting work orders through appropriate channels• Manage weekly guest service schedules, schedule requests, and approve weekly timesheets while ensuring seamless coverage across shifts• Assist in recruiting, onboarding, training, year-end evaluation, and coaching of the team to build capable, engaged service professionals• Work collaboratively with other service line leads and participate in regular regional meetings to share best practices and drive continuous improvement• Assist with projects and initiatives that enhance employee engagement, increase productivity, reduce cost, mitigate risk, and create value for our clients and JLL## Required qualifications:• High school diploma or equivalent required• Previous supervisory or management experience required• 3-5 years of relevant experience in guest services, customer service, hospitality operations, workplace services, or facility management• Ability to respond and follow through to requests for information and communicate with all levels of management with minimal supervision• Leadership skills to motivate team and impact quality, efficiency, and effectiveness of the department• Excellent verbal and written communication skills with the ability to communicate professionally and facilitate the exchange of sensitive, complicated, and difficult information• Superior customer service skills with extensive organizational abilities and a strong inquisitive mindset## Preferred qualifications:• Bachelor's degree preferred• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention• Experience providing event support and assisting with mail operations• Proficient skills in Google Suite (Gmail, Sheets, Slides, Docs**Schedule:** M-F 7:30 AM - 4:30 PM**Location:** Chicago,ILThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.**Estimated compensation for this position:**55,300.00 – 62,000.00 USD per year*This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.***Location:**On-site –Chicago, IL
- J-18808-Ljbffr Jones Lang LaSalle Incorporated
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Guest Service Manager in Chicago, IL vacancy
- ...Guest Service Manager The Study at University of Chicago is currently seeking a charismatic and highly organized Guest Service Manager to manage and mentor our Guest Service and Front Office operation team members. This position is a highly prominent guest-facing role...SuggestedFull timeTemporary workLocal areaShift workNight shiftAfternoon shift
Study Hotels
Chicago, IL3 days ago $55.3k - $62k
...of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed... ...our team as we help shape a brighter way forward. Guest Service Manager- JLL What this job involves: As a Guest Service Manager...SuggestedDaily paidTemporary workWork at officeLocal areaRemote workShift workJones Lang LaSalle IP, Inc.
Chicago, IL1 day ago- The Study at University of Chicago is hiring a Guest Service Manager to lead the Guest Service and Front Office teams. In this prominent role, you will ensure efficient guest services while upholding the hotel's commitment to exceptional hospitality. Qualified candidates...Suggested
$55.3k - $62k
Jones Lang LaSalle Incorporated is seeking a Guest Service Manager in Chicago, IL. This role focuses on delivering exceptional client experiences and overseeing daily guest service operations. Responsibilities include managing guest service programs, resolving problems...Suggested$96.5k - $125k
...Job Description The Tool Room Supervisor manages and oversees all aspects of the day to day tool room operations and activities in Chicago. This includes the repair, modifications and improvements of existing tooling. Responsibilities include compliance with current and...SuggestedApprenticeshipShift workDay shiftWorthington Steel
Chicago, IL3 days ago- A leading parking service provider in Chicago is seeking a Valet Attendant to deliver first-class customer service. Responsibilities include assisting guests with their vehicles and providing excellent service in all weather conditions. Ideal candidates will have exceptional...Full timeFlexible hoursNight shift
- ...SUPERVISOR Location: Just outside of Chicago, IL TITLE: Tool Room Supervisor DEPARTMENT: Tool Room REPORTS TO: Tool Room Manager OVERALL ROLE Directs and coordinates tool room activities to ensure proper repair, modification, and reliability of molds...Shift work
SourcePro Search, LLC
Chicago, IL6 days ago $60k - $80k
...Job Description Job Description Job Title: Tool Room Manager Location: Acme Wire Products... ...hours worked. Upon completion of one (1) year of continuous service, employees become eligible for one (1) week of paid vacation....Weekly payFull timeMonday to FridayAcme Wire Products
Broadview, IL1 day ago- ...Description See your leadership skills in focus! As a General Manager , you’ll lead a talented team, drive results, and create an... ...tone for a positive, high-energy environment where exceptional service and teamwork thrive. What You’ll Do Oversee all daily...Temporary work
America's Best
Chicago, IL10 days ago $70k - $75k
...Peninsula Chicago is seeking an In-Room Dining Manager to join our food & beverage team to... ...company's objectives and create a memorable guest experience. Key Accountabilities... ...job tasks, monitoring and supervision of service. Possess management ability that ensures...Night shift- ...thrive, and advance in their careers.The count room manager is responsible for participating in and directing the... .../egress to count room Promote and lead in our service initiatives to external and internal guests This position is responsible for the supervision of...Work experience placementLocal areaNight shift
$96.5k - $125k
The Tool Room Supervisor manages and oversees all aspects of the day-to-day tool room operations and activities in Chicago. This includes the repair, modifications and improvements of existing tooling. Responsibilities include compliance with current and future codes, regulations...ApprenticeshipShift workDay shift$50k - $55k
...Job Description Job Description The Women’s Locker Room Manager leads with consistency, professionalism, and hospitality to ensure a clean, welcoming, and service-focused environment for members and guests. This role oversees all aspects of the daily operation of the...Temporary workWork at officeNight shiftWeekend workEast Bank Club
Chicago, IL11 days ago- ...operator in the door and building products space, seeking a General Manager to lead full business operations across our Chicago and St.... ...infrastructure. Whether your background is in home services, building materials distribution, construction trades, or broader...
BCS Supply Chain Search
Chicago, IL20 hours ago $90k - $120k
...Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you... ...Veterans, are encouraged to apply. Job Description: The General Manager's primary responsibility and accountability includes providing...Daily paidFull timeTemporary workThe Boyd Group
Chicago, IL4 days ago$57.78k - $66.95k
...annually POSITION SUMMARY: Responsible for managing the overall operations of a Qdoba restaurant.... ...thrive. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with...Local areaShift workQdoba
Harwood Heights, IL4 days ago- ...General Manager (Patrão) Being a Patrão at Nando's means bringing heat, heart, and soul into the restaurant every single day. You... ...community partnerships, and turn strategy into daily execution that guests and Nandocas can feel. Your key focus areas and...Local areaShift work
Nando's Restaurant Group
Oak Park, IL3 days ago - ...Description: The General Manager (GM) is responsible for managing all aspects of the business to ensure that Guests are delighted with a fast, friendly, fresh, clean, and... ...empower Team Members to de-escalate guest service issues • Communicates with Team Members...Weekly payLocal areaImmediate startAll shiftsShift work
Thorntons (Kentucky)
Cicero, IL4 days ago - ...General Manager CycleBar is seeking a General Manager for our state-of-the-art location in OPRF. Our General Managers are passionate... ...meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-...
CycleBar
River Forest, IL1 day ago - ...General Manager A national leader in luxury fitness is looking for amazing talent to join our team and seeking a motivated General... ...Independently make decisions related to high level customer service Maintain cleanliness and organization of the studio Enforce...Base plus commissionFull timeFlexible hoursNight shiftWeekend work
CycleBar
River Forest, IL1 day ago $90k - $120k
...Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have... ..., are encouraged to apply. Job Description: The General Manager’s primary responsibility and accountability includes providing...Daily paidFull timeTemporary workGerber Collision & Glass
Chicago, IL3 days ago$83.2k - $112.32k
...GENERAL SUMMARY & SCOPE The General Manager (GM) is responsible for leading through Ulta... ...through a focus on performance (sales, service, and expense control), people (talent... ...goals related to retail and service sales, guest loyalty (including credit), payroll, omni...Full timePart timeWork experience placementWork at officeLocal areaFlexible hoursShift workNight shiftAfternoon shift1 day per weekUlta Beauty
Chicago, IL4 days ago- ...General Manager Become a part of the Pilates movement with Club Pilates! Spartan Fitness Holdings is Club Pilates' largest franchisee... .... Lead, motivate, and coach staff to achieve sales and service goals. Foster a team environment built on accountability, mutual...Hourly payTemporary workWork at officeFlexible hoursShift workAfternoon shift
Spartan Fitness Holdings
Park Ridge, IL1 day ago - ...DESCRIPTION The General Manager provides strategic and tactical leadership for their... ...safe at all times for both team members and guests. Oversee the correct facilitation of... ...Minimum of 5 plus years of previous food service, retail or restaurant supervisory experience...Work at officeShift workDay shiftAfternoon shift
Wingstop
Niles, IL2 days ago - ...General Manager The General Manager supervises the daily operations of the front of house... ...Manager implements and maintains a service and management philosophy which assists the... ...Restaurant staff in achieving a standard of guest service that meet or exceed the company...Work at officeLocal areaShift workWeekend workDay shift
Giordanos
Chicago, IL2 days ago - ...General Manager I Location: Chicago Purpose: The purpose of the General Manager I (GM) position is to manage a QSR restaurant or... ...Monitors and maintains restaurant equipment, schedules routine service or repairs as needed. Participates and manages company response...Casual workLocal areaAll shiftsShift work
Avolta
Chicago, IL1 day ago - ...General Manager Nonna's Good Life Pizza For All offers many great benefits! Benefits include: Bonus Program, Employee Meals, Competitive... ...procedures Ensure team provides fast, friendly and accurate service Effectively handle customer complaints/issues; continuously...Flexible hoursShift workNight shift
Nonna's Good Life Pizza For All
Oak Lawn, IL4 days ago - ...General Manager Restore Hyper Wellness + Cryotherapy Restore is seeking a General Manager with strong leadership skills and a knack... ...what they love through our innovative, science-backed wellness services. Key Roles of a Restore General Manager Assist customers...Local area
Restore Hyper Wellness
Chicago, IL1 day ago $60k - $65k
...General Manager $60,000 - $65,000 base salary range + bonus potential. The General Manager is the leader of the Potbelly shop! They... ...great food and good vibes You are friendly and customer service oriented You have strong written and verbal communication skills...Work at officeLocal areaAll shiftsFlexible hoursShift workPotbelly Sandwich Works
Chicago, IL1 day ago- ...MD - General Manager Join the movement! Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people... ...the business through a DOR focus on Hospitality (customer service, sales training, product knowledge, loyalty and leadership development...Interim roleWork at officeFlexible hoursNight shiftWeekend work
PharmaCannis
Chicago, IL3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Manager. Be the first to apply!
Related searches
- room service supervisor Chicago, IL
- operating room manager Chicago, IL
- innkeeper Chicago, IL
- rooms manager Chicago, IL
- reservations manager Chicago, IL
- guest service manager Chicago, IL
- director of rooms Chicago, IL
- rooms division manager Chicago, IL
- guest services associate Chicago, IL
- guest service support expert Chicago, IL