Medical Assistant - Paducah and Hopkinville Locations

Key Responsibilities of Medical Assistant:

Assists Medical Providers with inbound phone and fax line medication refill requests

Ensures effective communication with nursing staff, physicians and other relevant personnel; while maintaining timely and accurate data entry to patient records within facility databases.

Attends mandatory staff meetings and training sessions, demonstrating a commitment to continuous professional development and adherence to policies and procedures in providing high-quality patient care.

Additional Tasks Including but not limited to:

• Documenting patients' medical information, including medical history and health insurance information
• Coordinating daily office activities, greeting patients, and checking patients in and out for their appointments
• Recording patients' vital signs, documenting physicians' notes and changes in medical conditions
• Taking tissue and fluid samples and sending them in for laboratory analysis
• Prepping exam rooms for clinical procedures and assisting practitioners with patient care
• Assisting physicians during routine checkups, outpatient procedures and other physical exams
• Monitoring and documenting patient symptoms for physicians' review during clinical exams
• Providing compassionate patient support and care, attention, and assistance during office visits
• Preparing and administering medications under the direction of supervising physicians or nurse practitioners.
• Maintain staff records
• Schedule patients accurately within guidelines and protocols of practice
• Contact insurance companies for benefits information and obtain information regarding copayments/deductibles to be collected at the time of service.
• Contact physician offices for necessary pre-authorizations as required.
• Observe professional ethics in maintaining confidential information acquired concerning the personal, financial, and medical or employment status of patients and their families.
• Enter correct patient data into the computer terminals and make corrections to errors in records as necessary
• Perform additional tasks as assigned.
• Ensure patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.