Appointment Coordinator Lead Scheduler

Benefits:

Employee discounts

Opportunity for advancement

Training & development

Now Hiring: High-Performance Lead Scheduler Part Time Gutters by Berger Home Services 301 Wells Fargo Dr. Houston, 77090

Gutters by Berger Home Services is hiring a Lead Scheduler who can move fast, stay sharp, and help turn incoming leads into booked appointments.

This is not a sit-back-and-coast position. We are looking for someone who is highly organized, responds quickly, communicates clearly, and knows how to keep opportunities from slipping through the cracks. If you are dependable, detail-oriented, and thrive in a fast-paced environment, this could be a great fit.

What You’ll Be Responsible For:

Responding to inbound leads quickly by phone, text, and email

Scheduling free estimate appointments efficiently and accurately

Following up with unbooked leads to maximize conversion

Keeping customer records and scheduling notes clean and updated

Working closely with our team to keep the calendar full and running smoothly

Helping create a professional, responsive customer experience from first contact to appointment set

What We Need:

Strong communication skills and confidence on the phone

Excellent organization and follow-through

Ability to multitask without letting details fall apart

A sense of urgency and a strong work ethic

Reliability, consistency, and professionalism

Coachability and the ability to perform under pressure

Previous scheduling, inside sales, customer service, or call center experience is a plus

What Success Looks Like in This Role:

Fast response times

High booking rates

Strong follow-up habits

Accurate scheduling

A full calendar and fewer missed opportunities

Why Join Us:

Established and growing home service company

Team environment with high standards and real accountability

Opportunity to grow with the company

Competitive pay

Your performance directly impacts results

If you are someone who takes pride in being efficient, dependable, and results-driven, we want to hear from you.