Senior Product Manager

Are you looking for a role in a company that's solving one of the greatest challenges of our lifetime? Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence‑based treatments for opioid use disorder (OUD) accessible to everyone, and we’re looking to bring more people onto our team to help us achieve it. Ophelia is a venture‑backed, healthcare startup that helps individuals with OUD by providing FDA‑approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We’ve been successfully operating in 14 states for almost four years and are excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers, and White House advisors, backed by leading technology and healthcare investors working to re‑imagine and re‑build OUD treatment in America. About The Role As a Senior Product Manager , you will create industry‑leading digital products that prove telehealth to be the best way to treat opioid use disorder. You will shape our product strategy, align stakeholders, and ship valuable digital products. You will lead one of our product teams and work cross‑functionally with patients, clinicians, operators, marketers, billers, and more. Together, you will facilitate collaboration to identify problems and explore solutions iteratively. You will solicit great product concepts, collaborate with engineering, product design, and other areas, prioritize work, and communicate effectively to ensure timely and reliable delivery of projects. Ultimately, you will ensure a delightful, people‑centered user experience, compliant with industry standards, that meets customer needs and achieves Ophelia’s goals. We have built a portfolio of bespoke patient and clinical applications, bespoke billing and clinical data services, and commercial integrations, all of which have been core to achieving our goals. Looking forward, our technology roadmap is rich with innovative opportunities across paid‑digital, B2B, and peer‑led growth, new clinical services, AI for clinicians and Care Coordinators, and more. Our technology team is small but mighty and works closely across software engineering, product design, and data. We use an agile approach rooted in the principles of the Agile Manifesto, with a robust design system well integrated across our team and products. Our product suite includes a custom‑built EMR platform for our clinical organization and a patient portal, alongside numerous interaction modes (including text messaging, video conferencing, and third‑party software) in our complete product system. In this fully remote role, you will report to our Chief Technology Officer and be a peer to a Principal Product Manager. You may not have experience in this treatment area, but ideally, you’ll have knowledge of the healthcare space, including understanding health outcomes and benchmarks, systems, and regulatory compliance (HIPAA). Responsibilities: Own, develop, and implement a digital product strategy for your squad, co‑leading a product team alongside engineering and product design to deliver value and learn from experiments; we use a triadic leadership model. Translate business goals into product strategy and track associated metrics to determine success. Develop strong relationships with stakeholders ranging from executives to individual contributors. Study and share outcomes and learnings. Push forward with experiments and use appropriate statistical rigor. Work across the business to solicit great product concepts, collaborate with engineering, product design, and other areas, prioritize work, and communicate around the work. Ensure timely and reliable delivery of those projects. Champion and develop the product roadmap , capturing high‑level concepts and improvements into the future. Share it broadly. Ensure people‑centered focus through excellent user experience to meet customer needs through user research, feedback, data, and continuous improvement. Stay current with industry trends, emerging technologies, and best practices to drive innovation and excellence in our digital products. Network frequently beyond Ophelia and share learnings with the team. 4+ years experience in product management with a track record of successfully driving stellar business outcomes based on digital product engagement. Demonstrate strong business acumen and strategic thinking to lead product development and grow the business, keep track of key metrics and KPIs, and rigorously prioritize and align the team’s work with the company’s wider strategic goals. Stellar communications and stakeholder management with a passion for aligning all participants; able to create strong points of view to achieve Ophelia’s strategy, backed with data. Impact orientation with focus on delivering outcomes over outputs, choosing to work in a thoughtful, iterative way. You capture learnings, share them broadly, and apply them to future decisions. Deep understanding of experiment design and relevant tools and methods associated with learning through trials, including hypothesis development, statistics, and analysis. Familiarity with technical concepts and platforms used in full‑stack web applications with ability to engage productively with engineering and data teams on high‑level technical plans, appropriately balance technical sustainability efforts with product work, and handle basic technical questions from users. Robust practitioner of agile manifesto including shipping valuable features, focus on live, deep collaboration, highly people‑centric, iteration on features and behaviors. Show a love to ship tightly scoped, early iterations, seeking to learn quickly. Culture builder with the habit of engendering high psychological safety amongst the team. You are excited about influencing priorities and adapting to new challenges. Passionate about our mission to make evidence‑based addiction treatment universally accessible. Any experience in healthcare or telehealth is a nice plus! Our Benefits Include: Remote work anywhere in the United States Competitive medical, vision, and health insurance (many plans are fully covered for the employee!) 20 days of PTO per year 10 company holidays Work From Home Stipend 401k Contribution Platform Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others! Ophelia Compensation Overview We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills. Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process. Compensation Range

$170,000 - $180,000 USD

Interested in learning more about Ophelia and this role? Apply to work with us! We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. As set forth in Ophelia’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by selecting the appropriate option. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability. A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Public burden statement: According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. #J-18808-Ljbffr Ophelia