Desktop Support
3B Staffing LLC
- 2+ years of hands-on desktop, help desk, field service, or IT support experience, or equivalent technical training.
- Working knowledge of Windows 10/11 and common PC hardware troubleshooting.
- Working knowledge of Microsoft 365 applications and basic Microsoft Entra ID/Active Directory concepts.
- Basic understanding of networking, including IP addressing, DNS, DHCP, Wi-Fi, Ethernet, and VPN connectivity.
- Ability to install and troubleshoot printers, scanners, docking stations, displays, and other peripherals.
- Strong customer-service, communication, documentation, and problem-solving skills.
- Ability to work independently, prioritize multiple tickets, and follow escalation procedures.
- Valid driver's license and reliable transportation when travel between client or company locations is required.
Vacancy posted 4 days ago
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