Desktop Support

3B Staffing LLC

2+ years of hands-on desktop, help desk, field service, or IT support experience, or equivalent technical training.
Working knowledge of Windows 10/11 and common PC hardware troubleshooting.
Working knowledge of Microsoft 365 applications and basic Microsoft Entra ID/Active Directory concepts.
Basic understanding of networking, including IP addressing, DNS, DHCP, Wi-Fi, Ethernet, and VPN connectivity.
Ability to install and troubleshoot printers, scanners, docking stations, displays, and other peripherals.
Strong customer-service, communication, documentation, and problem-solving skills.
Ability to work independently, prioritize multiple tickets, and follow escalation procedures.
Valid driver's license and reliable transportation when travel between client or company locations is required.

Vacancy posted more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Desktop Support. Be the first to apply!