Contact Center Integration Lead | Process Improvement
Nuveen
Nuveen is seeking a Sr. Business Integration Consultant to support contact center process integration and enhancements. You will assess business requirements, develop specifications, and document maps to enable smooth adoption of new processes. This role involves collaboration, training material creation, and post-implementation reviews. The ideal candidate has 3+ years in a call center environment, familiarity with NCC IVR, and a strong foundation in process improvement and data analytics. #J-18808-Ljbffr Nuveen
Vacancy posted 1 day ago
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