Treatment Counselor+Treatment Coordinator+Patient Care Coordinator

Treatment Counselor + Treatment Coordinator + Patient Care Coordinator

Full-time positions offered at Long Beach, CA & Ontario, CA.

Assure offers comprehensive dental treatment including General and Cosmetic Dentistry, Orthodontics, Periodontics, Endodontics, Oral Surgery, and Pedodontics.

Our affiliate owns and operates many premier dental facilities under different names in the Greater Los Angeles area. We are a growing company looking for qualified, team‑oriented people to promote routine dental health care and our business. With over 45 years of collective management experience, our offices feature state‑of‑the‑art technology, including digital radiography. We desire to attract and retain quality‑oriented staff with excellent work ethic and communication skills. We pride ourselves on being ethical, consistent, and dedicated.

The Treatment Counselor is the champion of patient satisfaction in the office. Treatment counselors ensure patients receive a great experience and understand the treatment diagnosed by the dentist. They also serve as financial and insurance benefit coordinators to obtain treatment acceptance from patients.

Primary Responsibilities

• Exceed patient expectations in customer service
• Achieve sales and collection goals
• Greet, communicate, and keep patients informed about their visit
• Obtain high treatment acceptance by explaining cost of treatment, insurance coverage and financial alternatives
• Solicit referrals from patients
• Ensure highly productive days by managing patient scheduling

Requirements

• 1–3 years of customer service or sales experience
• Knowledge of dental billing
• Equivalent of HS diploma or GED
• Working knowledge of Microsoft suite
• Self‑motivated and ambitious sales attitude
• Outgoing and friendly personality

Join us, do what you love and make a difference in people’s lives.