Call Center Assistant Manager: Lead Teams & Service Excellence

Firstsource

Firstsource in the United States is seeking an Assistant Manager-Call Center to lead one or more customer service teams, ensuring excellence in phone and email support from a Louisville, KY base. You will monitor service levels, coach supervisors, manage staffing, and partner with clients to deliver outstanding customer experiences while driving improvements across processes and metrics. #J-18808-Ljbffr Firstsource

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Vacancy posted 1 day ago

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