Clinical Manager (CPO)

Clinical Manager (CPO)

Business Unit: Otto Bock Patient Care, LLC Location: Charlotte, NC Contract Type: regular Scope of employment: full-time

Carolina O&P has served patients in North Carolina and South Carolina for decades. Known for our personal touch, clinical expertise, and community involvement, we've built a reputation for care that goes beyond the device. Today, as part of Ottobock.care, we continue that legacycombining the strength of a global innovator with the relationships and responsiveness of a local clinic. This next step deepens our commitment to delivering exceptional orthotic and prosthetic care to the communities we serve. At Ottobock.care, we're dedicated to creating an environment where advanced technology meets compassionate care.

We have a new and exciting opportunity for a Clinic Manager in Charlotte, NC!

Duties & Responsibilities

• Oversees clinical operations and clinical staff at assigned patient care facility.
• Examines and evaluates patient's needs in relation to disease and functional loss.
• Formulates design of prosthetic and/or orthotic devices.
• Performs evaluation of fit to assure function, medical efficacy, and quality of work are appropriate.
• Instructs patient in use of device and provides post-delivery service and adjustments.
• Specifies information to administrative staff to conduct reimbursement activities and maintain detailed clinical notes in patient records daily.
• Trains Technicians, Residents, Fitters, and other Clinicians, as appropriate.
• Utilizes effective materials management, quality, and performance processes to maximize device quality and medical efficacy, maintaining a proper balance with costs and operational/financial performance.
• Meets with physicians, case managers and other referral sources to review services and capabilities; develop and enhance business relationships to identify and secure ongoing and future sources or referrals.
• Provides complete and accurate direction and guidance to technicians responsible for fabrication of orthoses and/or prosthesis for his/her patients.
• Manager delegates responsibility and expects accountability and regular feedback.
• Manager accomplishes financial objectives by forecasting requirements; Assists in preparing an annual budget.
• Achieves and maintains professional knowledge and technical skills through continuing education.
• Identifies and creates improvements to processes to promote efficiency and productivity.
• Helps ensure offices are ABC/Medicare/Labor Compliant and assist with accreditation, as necessary.
• Complies with Corporate Compliance and HIPAA requirements.
• Manager enforces all safety regulations; Compliance with Medicare and other governmental regulations; Compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements.
• Performs other duties or special projects as assigned.

Qualifications

Bachelor's Degree OR Master's in Orthotics and/or Prosthetics. Certified by The American Board for Certification in Orthotics and/or Prosthetics (ABC) or Board of Certification/Accreditation (BOC). Certification must be in good standing. Obtain and maintain state licensure where required. Knowledge and experience in prosthetic and/or orthotic clinical practice and technology. 57 years experience required for Clinical Managers; 24 yrs of direct patient care experience as a Prosthetist/Orthotist. Minimum of 2 years in a lead or supervisory role in the healthcare industry preferred for Clinical Managers. Managers must demonstrate experience in instructing clinical, non-clinical personnel and customers on objectives of patient care services. Ability to communicate clearly, both orally and in writing and to work effectively with a wide range of people, including vendors, suppliers, co-workers, and management. Ability to work collaboratively and participate in a team approach. Possess excellent organizational and time management skills by prioritizing and managing multiple tasks to completion. Anticipates, identifies, analyzes, and resolves conflict and problems. Advanced computer skills and knowledge of Microsoft Office and databases. A valid driver's license with no limitations operating a motor vehicle; must have a reliable vehicle.

Benefits

Medical Vision Dental Health savings accounts with employer contribution Flexible spending account options Company-paid life insurance policy Paid time off Company holidays Floating holidays 100% company-paid short & long-term disability 401k match up to 3.5% Paid parental leave

Diversity at Ottobock

We believe in mutual respect, enjoyment at work, and a culture where everyone feels valued. We are committed to diversity, equity, and inclusion, and welcome all applications - regardless of gender, age, nationality, disability, ethnic or social background, religion, or sexual orientation. We give special consideration to individuals with severe disabilities when equally qualified.

Your future at Ottobock

Ottobock's products and services combine over 100 years of tradition with outstanding innovation in the fields of prosthetics, neuro-orthotics, and exoskeletons. Ottobock develops innovative fitting solutions for people with limited mobility and is driving the digitalisation of the industry. Founded in Berlin in 1919, the company has business activities in 45 countries with nearly 9,300 employees worldwide and operates the largest international patient care network with around 400 patient care clinics. Ottobock's mission of improving freedom of movement, quality of life and independence is deeply rooted in the company's DNA, as is its social commitment: Ottobock has been a partner and supporter of the Paralympics since 1988. Apply now! Your ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy.