Senior Product Leader Digital Experience

How you'll help us Keep Climbing (overview & key responsibilities)

We are seeking a strategic and visionary Product Manager to join our dynamic team. The ideal candidate will have a robust background in product lifecycle management, market research, and strategic planning within an Agile, technologically advanced environment. As a Product Manager, you will be responsible for overseeing the development and setting the strategy for our products from ideation to launch and beyond, ensuring they meet business goals and exceed customer expectations.

• Collaborate with project owners and team members, build, and maintain solid relationships with executives, leadership stakeholders, and stakeholder groups

• Proactively develop a deep understanding of the product area, continuouslyenhancing your knowledge to become a trusted expert who drives impactfuldecisions

• Leverage design thinking tools and techniques such as, but not limited to PersonaIdentification, Empathy Mapping, and Journey Mapping, to deeply understandcustomer needs and pain points, developing product roadmaps to prioritize customer-centric solutions while balancing business goals and technical feasibility

• Facilitate capability diagramming to understand the business and technical landscapeat a high lev

• Leverage agile mindset and methodologies, while incorporating end-to-end strategicthinking to develop product roadmap

• Go-to-market plans focusing on achieving quick delivery and optimal marketpenetratio

• Metrics and Innovation - Create, monitor, and analyze key performance metrics to assess operational effectiveness and identify areas for improvemen

• Lead the development and implementation of innovative solutions to optimize customer experiences

What you need to succeed (minimum qualifications)

• 3-5 years proven experience in product management, preferably within Airlineindustry

• Strong understanding of the Software Development Life Cycle (SDLC) andexperience working in an Agile environment.

• Excellent stakeholder management and cross-functional leadership abilities to buildalignment and drive product success.

• Ability to lead and direct multiple projects simultaneously

• Strong strategic thinking skills and the ability to independently connect interdependent business needs and opportunities

• Strong negotiation, analytical, and program management skills with the ability to influence

• Proven ability in developing business strategy, business cases, articulating the tactics to achieve it, and then delivering

• Strong business acumen as well as statistical, analytical, and problem-solving skills with the ability to manage complex processes with cross-functional teams

• Ability to effectively leverage internal and external partnerships to drive results

• Ability to work independently and as part of a team

• Good communication skills to present data insights to non-technical stakeholders

• Ability to build and effectively manage relationships with stakeholders, senior management and staff working independently or as part of a team

• Demonstrated ability and a proven track record of success in delivering client services in a collaborative and fast-paced environment

• Must be performing satisfactorily in current position

• Consistently prioritizes safety and security of self, others, and personal data

• Embraces diverse people, thinking, and styles

• Possesses a high school diploma, GED, or high school equivalency

• Must be at least 18 years of age and have authorization to work in the United States

What will give you a competitive edge (preferred qualifications)

• Knowledge of the Product Lifecycle, Journey Management, and Customer moments

• Working knowledge of cloud services (AWS, Google Cloud or Azure)

• Interesting and introductory level understanding of AI

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary,industry-leading pro?t sharing program, and performanceincentives

• 401(k) with generous companycontributions up to 9%

• New hires are eligible for upto 2-weeks of vacation. This is earned for use in the following vacationyear (April 1 - March 31)

• In addition to vacation, newhires are eligible for up to 56 hours of paid personal time within a12-month period

• 10 paid holidays per calendaryear

• Birthing parents are eligiblefor 12-weeks of paid maternity/parental leave

• Non-birthing parents areeligible for 2-weeks of paid parental leave

• Comprehensive health bene?tsincluding medical, dental, vision, short/long term disability and lifeinsurance bene?ts

• Family care assistancethrough fertility support, surrogacy and adoption assistance, lactationsupport, subsidized back-up care, and programs that help with loved onesin all stages

• Holistic Wellbeing programsto support physical, emotional, social, and financial health, includingaccess to an employee assistance program offering support for you andanyone in your household, free financial coaching, and extensive resourcessupporting mental health

• Domestic and Internationalspace-available flight privileges for employees and eligible familymembers

• Career development programsto achieve your long-term career goals

• World-wide partnerships toengage in community service and innovative goals created to focus onsustainability and reducing our carbon footprint

• Business Resource Groupscreated to connect employees with common interests to promote inclusion,provide perspective and help implement strategies

• Recognition rewards andawards through the platform Unstoppable Together

• Access to over 500 discounts,specialty savings and voluntary benefits through Deltaperks such as carand hotel rentals and auto, home, and pet insurance, legal services, andchildcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here