Senior Director, Clinical Analytics

Overview

Concentra is recognized as the nation’s leading occupational health care company.

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

 

The Senior Director, Clinical Analytics serves as the enterprise leader responsible for defining, advancing, and executing Concentra's clinical analytics strategy. This role partners with executive leadership to transform data into actionable insights that improve patient outcomes, clinical performance and quality, customer value, and business growth.

 

The Senior Director provides both strategic and operational leadership for clinical analytics, outcomes measurement, performance benchmarking, modeling, and advanced analytics initiatives. This leader is accountable for developing the organization's long-term analytics roadmap while fostering a culture of innovation, continuous improvement, and evidence-based decision making.

 

In addition to directing analytical functions, the Senior Director is responsible for developing organizational capability through the coaching, mentoring, and succession planning of analytics managers, senior analysts, and emerging leaders. The role serves as a champion for the adoption and responsible use of available AI tools to elevate the maturity and impact of the Clinical Analytics function.

 

The Senior Director functions as a strategic advisor to senior executives and cross-functional leaders, ensuring analytics capabilities evolve to meet future organizational needs and support Concentra's position as an industry leader in occupational health and healthcare analytics.

Responsibilities

Strategic Leadership: 

• Develop and execute the enterprise Clinical Analytics strategy and multi-year roadmap aligned with organizational priorities and business objectives. 
• Anticipate emerging industry trends, healthcare market dynamics, regulatory changes, and technological advancements that may impact organizational strategy and performance. 
• Translate complex analytical findings into actionable business insights for executive and clinical stakeholders. 
• Establish Clinical Analytics as a strategic business partner across all areas of the organization. 

Analytics & Insights: 

• Direct the design, development, and deployment of clinical practice performance analytics. 
• Oversee the creation and maintenance of key performance indicators, scorecards, benchmarking methodologies, and outcomes reporting programs. 
• Lead advanced analytical initiatives that identify performance improvement opportunities and measurable business value. 
• Ensure analytical methodologies, reporting frameworks, and performance measures are valid, reliable, and actionable. 
• Drive the evolution from descriptive reporting to predictive and prescriptive analytics capabilities. 
• Lead, mentor, coach, and develop Analytics Managers, Senior Analysts, and other analytics professionals. 
• Build a high-performing analytics organization through effective talent management, succession planning, and leadership development. 
• Establish career development frameworks that strengthen analytical, technical, consulting, communication, and leadership competencies. 
• Foster a culture of accountability, innovation, collaboration, curiosity, and continuous learning. 
• Provide strategic workforce planning to ensure organizational capabilities evolve alongside business needs. 
• Partner with Clinical Operations, Medical Leadership, Information Technology, Sales, and other relevant teams to deliver meaningful analytical solutions. 
• Facilitate alignment between business priorities and analytical investments. 
• Lead enterprise initiatives requiring collaboration across multiple departments and stakeholder groups. 
• Communicate effectively with executive leadership, customers, clinicians, operational leaders, and external partners. 
• Establish standards, governance processes, best practices, and quality controls for analytics development and delivery. 
• Ensure integrity, consistency, and reliability of enterprise clinical performance reporting. 
• Promote data stewardship and data-driven decision-making throughout the organization. 
• Monitor departmental effectiveness and continuously improve analytics processes, tools, and methodologies. 
• Ensure compliance with all applicable company policies, privacy regulations, and healthcare data requirements. 
• Serve as an internal and external thought leader in clinical analytics and outcomes measurement. 
• Monitor industry benchmarks and best practices to identify opportunities for competitive advantage. 

Supervisory Responsibilities: 

• Provide leadership and direction for Clinical Analytics managers, analysts, data scientists, and other analytical resources. 
• Responsible for hiring, coaching, performance management, succession planning, and professional development of team members. 
• Lead multiple management layers and builds sustainable organizational capability through leadership development. 
• Establish departmental goals, priorities, performance expectations, and talent strategies. 
• Develop future leaders within the Clinical Analytics organization.

Qualifications

• Education Level: Bachelor’s Degree Major: Healthcare Administration, Health Informatics, Statistics, Data Science, Business Analytics, Public Health, Economics, Computer Science, Mathematics, or related field required
• Degree must be from an accredited college or university.
• Advanced degree, Masters or Doctor of Philosophy in Healthcare Administration, Health Informatics, Statistics, Data Science, Business Analytics, Public Health, Economics, Computer Science or Mathematics preferred. 
• Customarily has at least (10) ten years of progressive experience in healthcare analytics, business analytics, outcomes analytics, statistics or related analytical disciplines. 
• Minimum 8 years of leadership experience managing analytics professionals and leaders. 
• Demonstrated success influencing strategic decisions through analytics and executive-level insight generation. 
• Experience leading enterprise-scale analytics initiatives and cross-functional programs. 
• Experience developing and mentoring managers and future organizational leaders. 
• Extensive experience presenting complex analyses to executive leadership and senior stakeholders. 
• Experience within occupational health, payer or provider environments preferred 
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility 
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions 
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism 
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies 
• Strategic and enterprise-level thinking. 
• Advanced understanding of healthcare analytics and performance measurement. 
• Strong business acumen and ability to connect analytics to organizational outcomes. 
• Executive presence with the ability to influence decisions across all organizational levels. 
• Exceptional leadership, coaching, and talent-development capabilities. 
• Proven ability to build and scale high-performing analytics organizations. 
• Strong change management and organizational transformation skills. 
• Excellent written, verbal, and presentation communication skills. 
• Ability to translate highly technical concepts into business-focused recommendations. 
• Strong stakeholder management and relationship-building skills. Knowledge of database governance and environment. 
• Experience with modern business intelligence, data visualization, data science, and analytics platforms.

Additional Data

Employee Benefits

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.

*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.