Host

$20 - $25 per hour

Mandrake Rooftop

Summary

We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.

The Host/Hostess position greets the customer immediately when they enter the restaurant. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host controls the flow of the restaurant through seating and to alleviate servers from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host follows up with guests as they are leaving to ensure they had a great experience and invites them to return. They are attentive to the FOH atmosphere and ensure that the lighting, music volume, and overall cleanliness are all being kept up for a great first impression.

Essential Duties and Responsibilities:

Greet all guests, in person and on the phone, with sincere hospitality
Maintain a clean and orderly Host Stand
Utilize SevenRooms in tandem with the VIP Table Hosts to track individual guests preferences
Utilize SevenRooms to ensure proper bookings for reservations and VIP Guests
Perform all duties assigned by the Manager on Duty

Accountabilities

Menu Knowledge
Rotation Seating
Prepared, in uniform & Punctual for Shift
Welcoming
Aware of Events & Specials
Friendly & Attentive Customer Service
Knowledge, Skills, Abilities

Customer Service Skills

Ability to always maintain Professionalism
Ability to communicate clearly
Ability to work well with others
Ability to multi-task

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to lift 30 lb. regularly and 50 lb. occasionally.

Pay Range: $20-$25

WHY WORK FOR AN ETHOS HOSPITALITY COMPANY?

We value our family members for their relentless drive, focus, passion, and humility. We know our radical candor is what fuels our strength and innovation as individuals and truth is what drives us to greatness

Our values stand for something, and we own them every day:

Love and serve each other and our guests
Do what it takes: It is not enough to do your best; you must do what is necessary
Culture over strategy
Leave it better than you found it

Virtues/Be: Loving, Disciplined, Competitive, Loyal, Consistent, Persistent

If you want to belong to a family of people who care about what they do, and each other

Apply Today!

Apply

Vacancy posted 4 days ago

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