Senior Software Engineer

Senior Software Engineer

Goose is building the operating system for multi-service pet care businesses — boarding, daycare, grooming, and training. Our platform streamlines operations, enhances the customer experience, and drives revenue growth. Headquartered in Chicago, we blend modern technology with industry know-how to serve an essential but historically underserved market.

About the Role

As Goose scales its platform for multi-service pet care businesses, we're investing heavily in the systems powering memberships, package credits, promotions, and digital subscription experiences. This role is ideal for a senior engineer who enjoys evolving and scaling mature products, improving operational reliability, and owning systems that directly impact customer growth, retention, and business performance.

What You'll Do

• Own the next generation of Goose's non-card payments and digital subscription systems.
• Build on and evolve existing products powering memberships, package credits, promotions, and related customer lifecycle experiences.
• Improve scalability, reliability, maintainability, and operational maturity across the systems and workflows you own.
• Build reliable, well-tested, and maintainable software, including secure APIs and user-facing product experiences.
• Design and maintain backend workflows and asynchronous processing systems that support recurring, scheduled, and event-driven operations.
• Lead integrations with external systems, payment providers, and third-party platforms.
• Leverage AI-assisted engineering tools and workflows to improve development velocity, software quality, debugging, testing, documentation, and operational efficiency.
• Identify opportunities to incorporate AI-powered functionality and workflows into customer-facing product experiences.
• Partner closely with product managers, designers, operations, and engineering teams to refine and scale existing customer experiences.
• Identify architectural gaps, technical debt, and operational inefficiencies, and proactively drive improvements.
• Improve observability, reliability, incident response, and developer workflows across the platform.
• Create and maintain clear technical and product documentation for the systems and experiences you own.
• Mentor engineers through technical leadership, code reviews, and engineering best practices.

Who You Are

• Passionate about improving and scaling real-world products with active users and operational complexity.
• Comfortable stepping into existing systems, identifying gaps, and driving pragmatic improvements over time.
• Able to independently own major technical areas and drive projects from concept through long-term operation.
• A strong collaborator who can balance speed, quality, and maintainability in a fast-moving startup environment.

Qualifications

• 5+ years of professional experience building scalable full-stack or backend-heavy systems.
• Strong experience designing and operating production systems and APIs.
• Experience evolving and scaling existing products and systems beyond initial launch.
• Experience building workflow-driven systems involving scheduled processing, background jobs, or event-driven architectures.
• Experience working on subscription systems, billing platforms, transactional workflows, or digital commerce products.
• Strong experience with TypeScript, Node.js, React.js, and SQL-based systems.
• Experience with AWS-based cloud-native architectures and modern observability tooling.
• Experience using AI-assisted development tools within engineering workflows.
• Experience incorporating AI-powered functionality or experiences into customer-facing products.
• Strong understanding of system reliability, security, and operational best practices.
• Demonstrated ability to lead projects and collaborate effectively across functions.

Our Tech Stack

• Frontend: React, TypeScript, Vite, Turborepo, MUI
• Backend: Node.js, Express, Prisma, Serverless
• Database: Postgres (Aurora), Redshift, DynamoDB, S3
• Compute: Lambda, Fargate, Step Functions
• AI: Kiro, Claude, Bedrock, OpenAI
• Infrastructure as Code: CloudFormation, CDK
• Cloud Platform: AWS (API Gateway, Cognito, EventBridge, CloudFront, CloudWatch)

What We Offer

• Competitive salary & meaningful equity
• Health, Dental, and Vision Insurance: 85% coverage for employees, 60% coverage for dependents
• Unlimited PTO (vacation, sick, personal, plus 5 company holidays)
• Opportunities for professional development and growth
• Collaborative and inclusive work environment