Manual QA Tester/eCommerce/ERP

Manual QA Tester

Mid-senior Manual QA tester with experience testing in an eCommerce environment. They must have experience where customers put items in a shopping cart and then purchase them to be delivered to their homes. Experience in testing web, mobile, and eCommerce applications is required. Candidate must perform functional, regression, and exploratory testing to identify defects as well as conduct black-box testing to validate application functionality and ensure compliance with user expectations. Test and validate functionality within multi-channel commerce or ERP systems to ensure seamless user experiences.

The key function Manual QA Testers perform is conducting functional testing to ensure the quality and reliability of software applications. Using modern testing methodologies, they design and execute manual test cases to identify defects and ensure that applications meet specified requirements. Their goal is to optimize testing efforts by thoroughly validating functionality, usability, and performance, freeing resources for more strategic tasks. You will play a critical role in preventing breaking changes from moving to production by identifying defects early, documenting issues clearly, and collaborating with developers to resolve them.

Black-box testing focuses on validating the functionality of software without knowing its internal code or structure. Testers evaluate the system based on inputs and expected outputs, ensuring that the application behaves as intended under various conditions. This approach is essential for identifying defects in functionality, usability, and performance from an end-user perspective.

Skill Set Required:

• Functional Testing Expertise: Strong experience in designing and executing test cases for web and mobile applications.
• Black-Box Testing Skills: Proficiency in performing black-box testing to validate application functionality and uncover defects.
• Bug Reporting: Proven ability to identify, document, and track defects in issue-tracking systems such as JIRA.
• Collaboration Skills: Ability to work closely with developers, product managers, and other stakeholders to reproduce and resolve issues.
• Analytical Thinking: Skilled in analyzing bug reports, prioritizing test cases, and optimizing application functionality through testing.
• Attention to Detail: Able to meticulously test applications to isolate problems and ensure high-quality releases.
• Communication Skills: Strong verbal and written communication skills for creating testing plans, documenting results, and providing feedback to engineering teams.
• Hands-On Testing Experience: Experience testing in a multi-channel commerce system or an ERP system
• Testing Methodologies: Proficiency in adopting methodologies such as equivalence partitioning and boundary value analysis for testing.

Tools Knowledge:

• Issue Tracking: Proficiency in JIRA or similar defect tracking and task management tools.
• Documentation Tools: Familiarity with tools like Confluence for creating and maintaining test documentation.
• Testing Tools: Knowledge of manual testing techniques and tools such as TestRail or equivalent for managing test cases.
• Version Control: Basic understanding of Git-based version control systems for accessing and testing new builds.

Responsibilities:

• Design, develop, and execute manual test cases for web and mobile applications based on functional requirements.
• Perform functional, regression, and exploratory testing to identify defects.
• Conduct black-box testing to validate application functionality and ensure compliance with user expectations.
• Test and validate functionality within multi-channel commerce or ERP systems to ensure seamless user experiences.
• Leverage testing methodologies like equivalence partitioning and boundary value analysis to enhance test coverage and effectiveness.
• Document and track defects in JIRA, providing detailed reproduction steps and severity classifications.
• Collaborate with developers to resolve issues and verify fixes.
• Plan, prioritize, and execute testing activities to meet deadlines and quality goals.
• Create and maintain comprehensive test documentation, including test plans, procedures, and test cases.
• Conduct usability and performance testing to improve the user experience.
• Provide feedback on product quality and suggest improvements where applicable.

Qualifications and Certifications:

• 8+ years of manual QA testing experience is a must.
• Strong understanding of software development lifecycle and QA methodologies.
• Experience in functional and regression testing of web and mobile applications.
• Hands-on experience in multi-channel commerce or ERP systems testing.
• Experience in testing web, finance, or ecommerce applications is required.
• Familiarity with Agile methodology is preferred.
• Work experience with offshore/nearshore/onshore models is a must.
• Ability to work independently and as part of a team.