Operations Assistant

Operations Assistant

The Operations Assistant is responsible for providing coverage at the lobby and reception area, performing various administrative duties, and offering support and coordination for office management and staff tasks.

Responsibilities

• Manage and transfer all incoming calls.
• Greet and direct all visitors and non-visitors in the lobby area.
• Process all incoming mail electronically.
• Prepare outgoing mail and overnight deliveries.
• Coordinate the scheduling and setup of conference rooms for employees and clients.
• Coordinate lunch meetings, including ordering, setup, and cleanup.
• Maintain the cleanliness of conference rooms, the lobby, and the kitchen.
• Distribute faxes via email.
• Work with the property management company to report building maintenance and repair issues.
• Maintain contact lists for the office.
• Order office supplies and maintain sufficient stock.
• Assist operations or other departments as needed, including reporting, data entry, deposits, and administrative support.

Essential Skills

• Proven computer proficiency, especially with Microsoft Office Suite (Outlook, Word, Excel, etc.).
• Detail-oriented, with the ability to take detailed notes in CRM.
• Comfortable handling multiple tasks, including administrative duties and answering phones.
• Experience in data entry, receiving documents via email and fax, and digitally filing them.
• Strong administrative support skills, including filing.
• Excellent oral and written English communication skills.
• Superior customer service and problem-solving skills.
• Ability to work in a team environment.

Additional Skills & Qualifications

• At least 1-2 years of experience in a receptionist or customer service role in an office environment.
• Proficiency with computer systems, including Microsoft Office and automated agency management systems.
• Spanish language skills are a plus.

Work Environment

The position is based in a professional office environment. The work schedule is Monday through Friday, 8:00 AM to 5:00 PM, with a full-time commitment of 37.5 hours per week. The dress code is business professional/casual, with more casual attire allowed on Fridays. The office hosts 30-40 employees, with occasional visitors.

Job Type & Location

This is a Contract to Hire position based out of Plantation, FL.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Plantation, FL.

Application Deadline

This position is anticipated to close on Sep 25, 2026.