Data Product Owner-Executive Director

Data Product Owner

Are you passionate about harnessing the power of data to shape the future of financial services? Join us and make a direct impact on how we deliver cutting-edge machine learning solutions that accelerate product development and improve the Chase customer experience.

As a Data Product Owner on the Connected Commerce Analytics Team, you play a pivotal role in developing and driving our data strategy and ensuring the quality and protection of data across our products. Accountable for the data created, sourced, transformed, provisioned and consumed across assigned Connected Commerce products and business processes. You'll set the data strategy and roadmap, define critical data and quality expectations, and ensure that our data is understood, protected and fit for purpose throughout its lifecycle. You will operate as a senior member of cross-functional product teams, partnering with Product Owners, Technology, Data Engineering, Architecture, Analytics, Operations, Legal, Compliance and Risk. You'll translate business priorities into reusable datasets and governed data capabilities that improve customer experiences, accelerate analytics and artificial intelligence, support financial and operational reporting, and reduce data risk. This is your opportunity to influence the way we manage, protect, and leverage data across our organization.

Job Responsibilities

• Own the data strategy, roadmap and delivery priorities for an assigned portfolio of Connected Commerce data and business domains.
• Serve as the accountable subject matter expert for the meaning, permitted use, quality, lineage and lifecycle of data within the assigned scope.
• Coordinate delivery across source-system owners, data engineers, platform teams and consumers to create scalable, reusable and well-defined data asset.
• Ensure data comply with firmwide requirements for privacy, access, retention, destruction, data use, records management and information protection.
• Review and approve appropriate data access and usage, ensuring business justification, restrictions, evidence and traceability are maintained.
• Identify and manage data risks, issues, dependencies and control gaps; escalate material concerns and drive sustainable corrective actions.
• Define product-level objectives, milestones, service expectations and key performance indicators; communicate progress, value, risks and decisions to senior stakeholders.
• Build strong relationships across the Quad and contribute reusable standards and best practices across the broader data community.
• Lead, coach or coordinate direct and matrixed team members responsible for data ownership, governance, product delivery and control activities.

Required Qualifications, Capabilities, and Skills

• Bachelor's degree and 10 years of industry experience in a data-related field.
• Experience managing delivery across multiple workstreams with varying timelines
• Subject matter expertise in business or product data or processes
• Technical knowledge of data management and governance, big data platforms, or data architecture
• Demonstrated ability to manage delivery timelines, and ensure our product and organization is on track to meet our goals
• Proven ability to execute via internal partnerships
• Strong interpersonal and communication skills with the ability to articulate complex technical concepts to senior audiences
• Structured thinker with good business acumen
• Understanding of Agile technological development methodology.

Preferred Qualifications, Capabilities, and Skills

• Familiarity with data contracts, data quality, data models, data observability, reconciliation and production support practices.
• Experience enabling advanced analytics, machine learning or generative artificial intelligence with governed enterprise data.
• Experience leading geographically distributed or matrixed teams.
• Master's degree in a relevant field.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.