Catering Manager

Catering Manager

Position Highlights: The Catering Manager is responsible for event operations including supervising and coordinating the activities of the banquet department to ensure optimum performance and exceptional guest service. They are the day-of liaison between the kitchen, wait staff, and client. They will train and motivate staff to ensure successful execution of every event. The Catering Manager will oversee all Banquet Captains, servers, and students. Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

Duties & Responsibilities: Manage all aspects of assigned events - ensure guest satisfaction. Meet with client and/or planner prior to event and ensure BEO is updated with any changes. Oversee the execution and cleanup of catering functions. Attend and engage in daily pre-function meetings for staff to familiarize them with the needs of each event. Collaborate with the event planner to ensure seamless guest service. Monitor and maintain the banquet department's systems and equipment to ensure their optimum performance. Assist with set-up and breakdown of event spaces; including transporting to and from events. Provide continuing supervision, training and coaching of assigned staff to improve service. Promptly address and find resolution to guest concerns escalate to supervisor when necessary. Provide reports as needed. Communicate with EPO and Associate Director of Catering to ensure high quality presentations in all aspects of the operation with a focus on attention to detail. Ensure that proper temperature levels for all food products during transportation, pre-service holding and service meet food safety compliance at all events. Keep department, storage rooms and equipment clean at all times ensuring compliance with state, local board of health and department sanitation guidelines. Ensure organization of the banquet departments' storage rooms and work with Steward department to establish par levels for supplies and equipment. Ensures proper handling, cleaning and sanitation of equipment, china, glass and silverware.

Knowledge, Skills and Abilities: Ability to work evenings and weekends. Ability to effectively communicate with a variety of clients and colleagues. Ability to work in a fast-paced stressful environment. Knowledgeable of food safety protocols. Knowledge of Microsoft Suite & other scheduling and invoicing programs. Physical Requirements: Ability to lift and transport up to 40lbs.

Minimum Qualifications: Bachelor's degree or equivalent advanced learning attained through professional level experience required. Minimum of 3 years of high-volume catering and banquet experience or equivalent combination of education and work experience required. Serve Safe Food Handler Card or ability to obtain one within 6 months. Must have a valid driver's license and ability to drive according to the University Fleet Safety Policy.

Preferred Qualifications

FLSA - Exempt

Full Time/Part Time - Full Time

Number of Hours Worked per Week - 40

Job FTE - 1.0

Work Calendar - Fiscal

Job Category - Culinary

Benefits Eligible - Yes - Full Benefits

Rate of Pay - $47,356 - $59,195

Compensation Type - salary at 1.0 full-time equivalency (FTE)

Grade - 6

Compensation Guidance - The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity. The Grade Range represents a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Career Stream and Level - M1

Job Family - Catering and Banquet Services

Job Function - Culinary

Type of criminal background check required: - Name-based criminal background check (non-security sensitive)

Number of Vacancies - 1

Contact Information for Candidates - View email address on click.appcast.io