Emergency Management Program Manager - Pompano Beach, FL

At Jacobs, we challenge what is currently accepted, so we can shape innovative and lasting solutions for tomorrow. Through the delivery of our operations and maintenance services, you’ll make it simpler and more seamless for our municipal clients to operate safely and efficiently, empowering communities to focus on what matters most to them - people.

The Emergency Management Program Manager serves as the owner of Florida’s Turnpike Enterprise’s (FTE) emergency preparedness program. This role is responsible for maintaining and advancing the organization’s Emergency Response Framework (ERF), ensuring readiness for hurricane season and other emergency events. Working within the FTE GEC team, this position leads program development, training, exercises, and Emergency Operations Center (EOC) coordination, while partnering with FTE leadership and external agencies.

Program Leadership & Planning

• Maintain and improve the Emergency Response Framework (ERF) and align with COOP and EOP development.

• Lead annual pre-season readiness activities and resolve preparedness gaps.

• Coordinate with FDOT, SEOC, and regional partners on emergency planning.

• Establish and maintain governance structures and decision authorities.

Training & Preparedness

• Design and deliver annual emergency management training.

• Develop training materials and job aids.

• Ensure readiness of operational systems and communication tools.

• Coordinate preparedness activities such as strike teams and dry runs.

Self Assessment & Continuous Improvement

• Plan and facilitate readiness reviews and exercises.

• Conduct after-action reviews and track improvements.

• Maintain lessons-learned program.

• Report program status to leadership.

EOC Activation & Emergency Response

• Support EOC activation and operations.

• Coordinate response across ESFs and business units.

• Maintain reporting cadence and documentation.

• Coordinate with partners during incidents.

• Support emergency documentation and reimbursement processes.

Success Measures

• Completion of pre-season readiness requirements before June 1.

• Timely closure of identified gaps.

• Annual training delivery for key personnel.

• Effective coordination during activations.

Bring your team-focus, adaptability, and commitment to excellence, and we’ll help you grow what drives you - and deliver the world’s most challenging Operations Management projects, together.

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#LI-JA2

• Bachelor’s degree in a related field or equivalent experience.

• 7+ years of emergency management experience.

• ICS-300 and ICS-400 certifications.

• Experience with EOC operations and emergency planning.

• Ability to work extended hours during emergencies.

• Driver's license with no major infractions

Ideally, here’s what you will also have:

• CEM or AEM certification.

• Experience with Florida SERT, SEOC, or FDOT.

• Transportation or tolling background.

• Experience with EOP/COOP development.

• Knowledge of FEMA/FHWA reimbursement.

• Bilingual English/Spanish preferred.

Key Skills & Competencies

• Emergency management program execution

• Exercise facilitation

• EOC coordination

• Technical writing

• Stakeholder coordination

• Program management

Work Environment

• Office-based with field and EOC engagement during activations.

• On-call during hurricane season.

• Extended hours during emergencies may be required.

Bring your team-focus, adaptability, and commitment to excellence, and we’ll help you grow what drives you - and deliver the world’s most challenging Operations Management projects, together.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.