Career Coach

Career Coach

Reporting to the Director of the Center for Career Development and Internships, the Career Coach assists students with all phases of the career development process. Career coaching provides a regular schedule of individual career coaching appointments and drop-ins for students and alumni. May at times provide group career coaching sessions. Evaluates student needs and provides appropriate resources and support, which might include career assessments and interpretation, resume assistance, job/internship search and interview preparation, and/or assistance developing a career plan. Guides students through career assessments and offers understanding and resources to help them research and develop individualized solutions as they make life-changing decisions. Utilizes online career management systems (e.g., Handshake, Big Interview), to support student career development and helps students navigate complex challenges in their career development efforts. Documents appropriate notes and records to track students' engagement and progress.

Career readiness presentations and workshops conduct career presentations and workshops in the classroom by faculty invitation, at campus conferences and events, and to student organizations. Develops, coordinates, and facilitates training and skill development workshops, to include resume preparation, job/internship search strategies, interviewing, experiential learning preparation, networking, LinkedIn, and professionalism. Collaborates with other CDI colleagues on customizing and tailoring content, activities, and materials for different student audiences and desired learning outcomes. Co-plan and co-present certain programs when appropriate, with CDI colleagues as well as other campus colleagues. Utilizes a variety of delivery methods: workshops, lectures, presentations, meetings, and e-learning. Represents the CDI at other Winthrop events, such as Admissions events, Study Abroad Fair, Orientation, etc. typically via tabling but can include presentations to students, families, and guests.

Marketing & communications oversees and manages social media channels for the career center. Creates processes and calendars to organize social posts and campaigns. Hires, trains, and supervises Marketing Coordinator (student employee) to develop promotional and outreach campaigns to attract student awareness of resources and services, as well as participation in events, career fairs, and programs. Collaborates with career center colleagues to source information, resources, and people to feature in social communications. Support the Center's Employer Engagement strategies by promoting the use of Handshake for internships and part- and full-time job postings.

Career events contribute to the team activities during the coordination of on-campus career fairs and related events, including networking events, industry meetups, etiquette dinners and receptions, and so forth. Activities include set up and breakdown activities, greeting employers, managing student and alumni check-in stations, collecting student and employer surveys, and assists where needed when other CDI team members are unavailable. Supports the Associate Director and Director with the implementation of tailored career and competency-building events, such as resume and mock interview days, career panels, and networking after-hours. Communicates with campus departments, employers, alumni, and students and works with the career center team to increase student awareness and engagement in events.

Interview preparation software management manages the administration of mock interview software (e.g., Big Interview), including compiling analytics and reports and communicating periodically with the company representative for updates, support, and ongoing learning opportunities. Prepares teaching and training materials for all users (e.g., tips for students on how to access the platform, information for faculty on creating a class assignment). Manages the coordination of class and group assignments within the platform and liaises with faculty and staff. Designs promotional materials to encourage student utilization of the platform (e.g., flyers, videos, social media posts).

Minimum and additional requirements include a master's degree, preferably in counseling, higher education, student affairs, business, human resources, organizational development/communication or related. Working knowledge of career assessments and counseling/coaching techniques. Ability to communicate effectively orally and in writing. Exceptional interpersonal skills and the ability to establish and maintain effective working relationships that build rapport with all constituents (students, alumni, faculty, staff, employers, parents and families). Ability to use community knowledge and research and networking skills to grow experiential opportunities. Demonstrated ability to teach, train, facilitate and make presentations. Ability to use technology, including social media, to increase efficiencies/enhance effectiveness. Proficiency with Microsoft Office, including Excel, Word, Outlook and PowerPoint, and Handshake or similar career services management system. Demonstrated commitment and ability to work successfully with individuals from diverse backgrounds. Demonstrated ability to utilize AI ethically and effectively, and to coach students on the same skills.

Preferred qualifications include two years of experience in student counseling, career coaching, career services, higher education or placement services. Experience in public relations and/or communications. Training, experience, and certification career assessments (e.g., Myers-Briggs Type Indicator (MBTI), Strong Interest Inventory) and computer-guided career assessments.

Travel/overtime requirements: Ability to travel and work flexible hours as needed. License/certification: Certification in Myers-Briggs (MBTI) and/or Strong Interest Inventory preferred. To apply go to Telecommuting: Employees are not eligible for telecommuting/remote work during their 12-month probationary period. After that time, certain positions may be eligible for telecommuting/remote work at the discretion of the supervisor and in accordance with Winthrop policies.