CX Journey Designer & Strategy Facilitator

Global Payments is seeking a CX Journey Research & Service Designer in Tempe, AZ. You will lead journey mapping efforts, gather insights from interviews and VoC data, and translate findings into practical recommendations for experience improvements across front- and back-end processes. You’ll partner with CX leadership and cross-functional teams to shape roadmaps, measure impact with CX metrics, and build repeatable service design practices that scale in a global payments environment. #J-18808-Ljbffr Global Payments