Practice Manager

Practice Manager Brand: Eye Boutique Location: Geneva, IL, US, 60134 Position: Full-Time Total Rewards: Benefits/Incentive Information At Eye Boutique, we believe everyone deserves a view for life. We are committed to creating spectacular experiences for both our customers and our team members. As one of the largest locally operated optical providers in the Midwest, we are proud to deliver outstanding patient care while offering the latest in optical technology. We know our continued growth and success are driven by our people, whose dedication makes a meaningful difference every day. Our stores are fast-paced and energetic, with motivating teams and meaningful work that will make you feel good about coming to work every day. Eye Boutique is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. JOB DESCRIPTION GENERAL FUNCTION This role supports the Company's mission to create a community with a primary focus on promoting and guaranteeing premium and professional eyecare experiences with every patient at their local practice. The role also supports advancing the profession of optometry in the healthcare industry. This position is the leader within the local practice and marketplace and establishes the practice as the premier destination for all vision needs within the community. MAJOR DUTIES AND RESPONSIBILITIES Works closely with managing staff and associate doctors to ensure the highest standard of patient care and workflow efficiency. Conveys a patient-centric approach through leading team performance, coaching, inspiring, and developing team members to deliver unsurpassed patient experiences, every time. Recruits and selects high caliber, success-oriented talent and creates a talent pipeline for succession. Monitors all aspects of practice operations, provides on-the-job training and support to team members in accordance with Company policy and procedure. Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability. Controls profits and expenses for the store, through operational functions, sales and medical/vision insurance claim accuracy, labor, supply ordering, etc. Demonstrates deep understanding of eyecare business and patient care and has the capability to transfer knowledge to superior patient experiences and business results. Follows workforce management guidelines to optimally staff all practice hours of operation. Maintains inventory accuracy through proper inventory management procedures. Drives change management activities in the practice to include adoption of new technology, processes, and continued improvement. Ensures all Company approved safety programs are implemented and maintained. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other duties as assigned or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 4+ years management/supervisory experience, preferably in an eyecare/healthcare setting; or 4 years of in-practice (ophthalmology or optometry) office administrator, ophthalmic technician, or optician related experience; or a combination of experience. Demonstrated experience leading people, projects, operations, or business initiatives, with a proven ability to influence outcomes and drive performance. Demonstrated ability to manage daily practice operations, efficient scheduling of staff, operating expenses, maintain inventory accuracy and controls and similar activities. Comprehensive knowledge of practice operations, processes and business implications. A proven track record of delivering results and growth Excellent business and financial acumen including operational analysis Familiarity with technology, such as point-of-sale, patient record systems, and other software applications Strong communicator and listener PREFERRED QUALIFICATIONS College degree or equivalent ABO Certification Optician license in a licensed state Pay Range: 57,300.24 - 90,573.60 This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io or email View email address on click.appcast.io We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.