Operations Specialist

Job Description

Job Description

We are searching for an Operations Specialist with strong organizational skills to join our talented, award-winning interior design firm in our Scottsdale-based studio. Our ideal candidate will enjoy working on multiple projects, staying busy, and supporting a creative team of designers. They will need to be proactive, organized, goal oriented, and be creative in problem solving.

A good Operations Specialist will drive operational excellence by streamlining processes, enhancing efficiency, and implementing effective systems that support seamless day-to-day functions. Through a proactive and solutions-oriented approach, they will create a strong operational foundation that not only supports internal teams but also elevates the overall client experience—ensuring every interaction is smooth, responsive, and consistently exceptional.

About Us: ModaScapes Interior Design is a dynamic and award-winning interior design firm based in Scottsdale. We pride ourselves on creating environments that truly make a difference, and our team is known for detailed and accurate documentation, highly functional designs, and a passion for telling our clients' stories through design. Our core values: Creativity, Teamwork, Compassion, Efficiency, and Making a Difference - guide everything we do, and we are excited to welcome an Operations Specialist who aligns with our values.

Additionally, we offer competitive benefits and compensation in a fun, upbeat work environment. It is particularly important to us that we are just as good a fit for you as you are for us, so all applicants are required to take this six-minute survey to be considered.

These are the traits that will most align with our company’s needs, so if this is YOU, we’d love to talk.

Responsibilities:

Improve operational procedures

• • Provide recommendations and suggestions for improvements in any aspects relating to increased performance
  • Maintain an updated client, customer, contractor and supplier management system
  • Organize and maintain internal digital files

Maintain accurate finances

• • Monitor expenses and budget in line with the accounts department
  • Prepare client budgets and product specification sheets for accurate pricing
  • Submit all invoicing and receipts to bookkeeper

Manage merchandise procurement post sale

• • Prepare vendor purchase orders and track orders
  • Inspect merchandise and schedule deliveries
  • Update and maintain vendor price sheets and online log in information

Increase client communication

• • Prepare weekly updates to clients on project status
  • Send birthday and anniversary cards
  • Prepare client after-care packets

New project onboarding

• • Set up client portal for new clients
  • Send out Welcome Packets
  • Schedule meetings as needed

Competencies:

• Efficiency: Able to produce significant output with minimal wasted effort.
• Technology: Proficient in PC and MS Office products (Teams experience a plus). Willingness to deploy new technologies to improve operations, including AI tools.
• Honesty/integrity: Does not cut corners ethically. Earns trust and maintains confidences. Speaks plainly and truthfully.
• Organization and Planning: Plans, organizes, schedules and budgets in an efficient, productive manner. Focuses on key priorities.
• Follow-through on commitments: Lives up to verbal and written agreements.
• Intelligence: Learns quickly. Demonstrates ability to quickly and proficiently understand and absorb new information.
• Analytical skills: Able to structure and process qualitative or quantitative data and draw insights to improve operations.
• Attention to detail: Does not let important details slip through the cracks.
• Persistence: Demonstrates tenacity and willingness to go the distance to get something done.
• Proactivity: Acts without being told what to do. Brings new ideas to the company.
• Flexibility/adaptability: Adjust quickly to changing priorities and conditions. Copes effectively with complexity and change.
• Teamwork: Reaches out to peers and cooperates with supervisors to establish a collaborative working relationship.

ModaScapes Interior Design is a dynamic and award-winning interior design firm based in Scottsdale. We pride ourselves on creating environments that truly make a difference, and our team is known for accurate documentation, highly functional designs, and a passion for telling our clients' stories through design. Our core values - Creativity, Teamwork, Compassion, Efficiency, and Making a Difference - guide everything we do, and we are excited to welcome Creative Marketing Intern who aligns with our values.

Company Description

ModaScapes Interior Design is a dynamic and award-winning interior design firm based in Scottsdale. We pride ourselves on creating environments that truly make a difference, and our team is known for accurate documentation, highly functional designs, and a passion for telling our clients' stories through design. Our core values - Creativity, Teamwork, Compassion, Efficiency, and Making a Difference - guide everything we do, and we are excited to welcome Creative Marketing Intern who aligns with our values.