Field Service Technician I - Packaging Equipment

Job Opportunity

Cerritos, CA Full-time (1099 Independent Contractor or W2 Employee) Bilingual English and Spanish Required $40K - $50K Base Salary Plus Commission Additional earning potential through commission on replacement parts, components, and service-related opportunities Growth opportunities as the company expands

Position Overview: The Technician will be responsible for the assembly, installation, and field service of customized automation machinery. This role bridges the gap between engineering design and physical implementation, ensuring that high-performance systems (such as liquid fillers, induction sealers, and robotic palletizers) operate at peak efficiency for our clients. In addition to technical service responsibilities, this role includes a customer-facing sales component, where the technician will identify opportunities to recommend replacement parts, upgrades, preventive maintenance programs, and service-related solutions — earning commission on qualified upsells.

Qualifications:

• 3+ years of mechanical field experience
• Bilingual English and Spanish
• Background as a Service Maintenance Technician, Manufacturing Technician, Line Operator, or Maintenance Manager
• Hands-on experience maintaining, repairing, or owning uptime of equipment or production lines
• Strong mechanical aptitude and troubleshooting skills
• Comfortable working independently in the field and in a growing company environment
• Professional, customer-facing communication skills
• Ideal (Not Required): Liquid filling equipment Cappers Labelers / packaging line components Similar mechanical or automated manufacturing equipment Experience identifying and recommending parts or service improvements to customers

Key Responsibilities:

• Perform on-site service, maintenance, and troubleshooting of packaging equipment
• Support new equipment installations, startups, and customer checkups
• Service and maintain existing customer machines, including equipment not originally sold by Coast Integrated
• Diagnose mechanical issues and ensure optimal machine performance
• Work directly with customers in a professional, solutions-oriented manner
• Identify opportunities to recommend replacement parts, upgrades, and preventive maintenance programs
• Generate additional revenue through upselling parts and service solutions (commission eligible)
• Collaborate closely with the lead technician on field service and installations
• Participate in OEM and factory training, including travel to Monterey, Mexico
• Maintain accurate service documentation and customer communication