Shift Manager

Shift LeaderShift Leaders at Five Guys learn valuable new skills that can help them develop a career for their future. Shift Leaders need to implement all the standard operational procedures of the company and make sure that every customer receives the best customer service possible.Requirements:Monitors and observes the day-to-day activities of subordinates, coordinates breaks for hourly associates, and keeps management informed of area activities and any significant problemsCompletes opening, daily and closing procedures/checklists in accordance with company policies/proceduresCoordinates with management for on-the-job training of new associatesOperates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all timesTransfers supplies and equipment between storage and work areas by hand or use of a hand truckImplements product rotation based on product code dates in warehouse and concepts, orders product and participates in physical inventory counts as requiredResolves customer complaints in a manner consistent with company policy, and with customer satisfaction in mindPractices excellent food safety and sanitation practices and complies with HACCP standardsMonitors compliance with safety guidelines, builds awareness about safety, and reports any safety concerns to managementBenefits:Free mealsFlexible schedulingTips and weekly secret shopper bonusesAdvancement opportunitiesFun, fast-paced work environment