Parts Coordinator

Now Hiring: Parts Coordinator - Tomball, TX

(Parts Support | Customer Service | Parts Department Operations)

Are you organized, customer-focused, and ready to build your career with a trusted industry leader? SITECH-SETX is hiring a Parts Coordinator to support customers and technicians by ensuring accurate parts ordering, receiving, fulfillment, and inventory support. This role is essential in providing outstanding customer service and helping maintain efficient parts department operations.

If you're looking for a stable career with growth potential and excellent benefits, this is a great opportunity to join the SITECH team.

Why Join the SITECH Team?

We're more than just machines-we're the people behind the performance. SITECH offers:

• Great Work-Life Balance
• Tuition Reimbursement
• Vast Growth Opportunities
• Job Stability
• Full-Time Benefits - Medical, Dental, Vision
• 401(k) Employer Matching
• Paid Vacation, Sick Time & Holidays
• What You'll Do as a Parts Coordinator:

What you will do as a Parts Coordinator:

As a Parts Coordinator, you'll support daily parts operations and ensure customers and technicians receive the parts they need quickly and accurately.

Responsibilities include:

• Provide exceptional customer service over the phone, in person, and via email
• Take parts orders accurately and help customers identify and resolve parts-related issues
• Pull parts to fill orders for customers and technicians
• Ensure all Parts and Rental orders are processed by the end of each day
• Receive and organize incoming parts shipments
• Assist with loading software on components
• Maintain a clean and safe work environment
• Work as part of a team to achieve department and company goals

What We're Looking For:

• High school diploma or equivalent
• Technical or mechanical coursework preferred
• Previous experience in a hands-on customer service role
• Experience in a heavy equipment, parts, or industrial work environment preferred
• Excellent computer skills
• Ability to work independently in a fast-paced work environment
• Exceptional customer service skills
• Professional verbal and written communication skills
• Positive, outgoing personality
• Bilingual English/Spanish preferred

Start your next chapter with SITECH as a Parts Coordinator -and contribute to exceptional customer service, efficient parts operations, and the success of our customers and service teams.

Apply today and let's talk!