Instructional Designer

Strive Pharmacy Training Specialist

Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.

We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.

Position Type: Full time, remote

Position Overview:

This individual must be able to develop and deliver training (in all training modalities), collaborate with stakeholders, facilitate deep dives into training needs, support product enhancements, increase the team's visibility, and utilize data storytelling to identify training needs.

Key Responsibilities:

• Demonstrates Expertise: Apply up-to-date expertise to the development, execution, and improvement of training plans by providing expert advice and guidance to others in the application of information and best practices; support and align efforts to the business needs; and build commitment for perspectives and rationales.
• Creates Comprehensive Training: Develop training that encompasses onboarding, cross-training, upscaling/rescaling, functional business changes, employee development, and functional leadership development and be able to facilitate these trainings in-person and in webinar form.
• Leads the Design, Development, and Execution of Training Programs: Identify and address operational needs with training development and/or enhancements; audit existing learning materials; create and oversee the development of content, procedures, and tools in a variety of media based on learning needs, target population capabilities, and job requirements; sequence learning objectives, course components, time allotments, and experiential activities; conduct research on learner needs, knowledge and performance gaps, and needed behavioral changes; identify and recommend adult learning theories and methods that address training needs; and design training curriculum.
• Provides and Supports the Implementation of Business Solutions: Build relationships and partnerships with key stakeholders; identify business needs; determine and carry out necessary processes and practices; monitor progress and results; recognize and capitalize on improvement opportunities; and adapt to competing demands, organizational changes, and new responsibilities.
• Leads Training Curriculum Development: Analyze and evaluate requests for training in order to guide curriculum development; determine skill or performance gaps; develop training metrics aligned with operational key performance indicators (KPIs); develop and approve content based on instructional methods and objectives (e.g., interactive exercises, games, simulations); provide feedback and support to ensure timelines, metrics, and work quality are achieved; develop content for skill gaps identified in collaboration with the operations teams; and work with key stakeholders to ensure accuracy of training program.
• Measures Training Effectiveness: Align training assessments with the operational business; collect and evaluate training and performance data; determine training's impact on operational key performance indicators (KPIs); collaborate with key stakeholders to enhance the effectiveness of training in addressing performance gaps; and utilize training data and feedback to revise the training programs.
• Architects New Programs: Lead the architecture and development of new training and training programs, ensuring they meet the evolving needs of the organization.
• Leads Training Project Teams: Oversee project teams responsible for designing new curriculum, ensuring timelines, metrics, and work quality are achieved.
• Models Compliance with Company Policies and Procedures: Support the company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; and demonstrate and assist others with how to apply these in executing business processes and practices.
• Leads Technology Enabled Learning Solutions: Identify new technologies to support training needs; review, analyze, and evaluate current training systems and databases; compare system functionality and training program needs; recommend e-learning solutions; and drive adoption of tools across the organization.

Required Qualifications:

• 5+ years of Instructional Design experience.
• 5+ years in-person training, webinar training, coaching experience, and able to command a room full of leaders.
• Advanced skills in Articulate Storyline and Rise 360
• Advanced skills in Canva creation
• Excellent presentation and communication skills and can command a room (including leaders) in-person and in webinars.
• Must be able to travel 25% of the time
• Advanced skills in Slack and Google Workspace (Gmail, Slides, Docs, Drive, Meet, Sheets)
• Educated in Learning Theory, Adult Learning Principles, and Learning Design
• Experience finding new and unconventional ways to approach data
• LMS Admin experience a plus
• Video creation and editing a plus
• Ethical Standards and Conduct

Work Environment:

This position is primarily based in a remote work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities.

Annual Salary $83,000 —$93,000 USD

Join Us in Making an Impact:

At Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar.

Benefits/ Perks:

• Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date
• Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider
• Paid time off
• Sick time
• FSA and HSA options
• Parental leave
• 401(k) with employer matching
• Life insurance
• Vision and dental insurance
• Veterinary insurance

Culture:

Culture isn't an afterthought at Strive. It's something we actively build. We foster a collaborative, engaging workplace where employees have opportunities to connect, celebrate, and build meaningful relationships with their colleagues. We're committed to supporting the personal and professional growth of every employee, both inside and outside the workplace.

EEO:

Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.

Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.