Shift Leader

Position Summary As a Tire and Battery Center Services Lead you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member’s expectations. What You’ll Do Be a Team Leader: Supervises the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club. Communicates the goals of the department, sets guidelines and expectations for tire and battery service, executes company programs, adheres to policies, and is an advocate for the member, the associate and the company. Be an Expert: Maintains an in‑depth knowledge of business on the floor safety and compliance protocols, tire and battery service standards, equipment operations, TPMS, tire recalls, product specifications and seasonality to ensure the team performs daily processes consistently. Shares knowledge and trains the team. Ensures the team possesses knowledge of new products and technologies related to the business. Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement. Utilizes handheld technology to make immediate business decisions related to services, safety alerts, new product information, product application and training. Be an early adopter of new tools and encourages others to use them. Be an Owner: Drives the business results, ensures commitment to operational excellence, maintains a clean and safe work area, proactively plans, orders equipment and supplies, monitors expense controls, tracks returns, assists in staffing and scheduling, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory audit, safety and compliance standards, completes paperwork and logs, and models a commitment to member service. Be a Talent Ambassador: Trains and teaches the team to be highly effective, monitors associates to complete e‑learning and trainings on time, identifies potential, provides necessary skill set, encourages career growth and sources new talent. Develops, communicates and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners, analyzing and applying information from multiple sources, monitoring progress and results, and identifying and addressing improvement opportunities. Demonstrates, promotes and supports compliance with company policies, procedures and standards of ethics and integrity by explaining guiding principles and demonstrating how to apply these in business processes. Leads and participates in teams by sharing resources, information and tools, determining customer needs and business priorities, coordinating and executing work assignments, providing advice, feedback and support to achieve timelines and quality. Respects the Individual: embraces differences, builds a workplace where associates feel seen and supported, creates opportunities for all associates to thrive, helps to attract the best talent. Acts with Integrity: maintains and promotes the highest standards of integrity, ethics and compliance, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company. Serve our Customers and Members: delivers results while putting the customer first; makes decisions based on reliable information, balances short and long‑term priorities, and considers how work impacts the team’s ability to deliver on purpose. Strive for Excellence: displays curiosity and desire to learn, takes calculated risks, demonstrates courage and resilience; drives continuous improvements, is open to new technologies and supports others through change. Benefits Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays or other purposes. The amount received depends on job classification and length of employment and meets or exceeds paid sick leave laws where applicable. For information about PTO, see Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books and fees are completely paid for by Walmart. The hourly wage range for this position is $22.00 to $30.00; the actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation may include premiums ranging from $0.35 per hour to $3.00 per hour based on schedule, facility, season or specific work performed. Minimum Qualifications 6 months supervisory experience or 6 months experience in the automotive industry. Must be 18 years of age or older. Must successfully complete all job‑required trainings and assessments within a prescribed time period. Preferred Qualifications Supervisory experience, Tire Industry. Tire Industry Certification – Certificate. Primary Location: 1189 Buchholzer Blvd, Cuyahoga Falls, OH 44221‑5145, United States of America. Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr