Customer Service Specialist

Do you dream of a job that's both meaningful and helps people grow? 206 Tours, a leading Catholic pilgrimage tour operator since 1985, is seeking a passionate Customer Service Representative to join our team! In this entry-level role, you'll: Become a Pilgrimage Expert: Learn about our inspiring destinations and the benefits of traveling with 206 Tours. You'll guide clients through our offerings and make their pilgrimage dreams a reality. Provide Exceptional Service: Answer phone calls, emails, and online chats, ensuring clients receive prompt and accurate information. Master the Journey: Become a whiz at processing reservations, updating clients on changes, and managing special requests. Be Part of the Family: Collaborate with our team to ensure exceptional customer satisfaction. Thrive in a Dynamic Environment: Work a flexible schedule that may include occasional overtime. We're looking for someone who: Loves Learning: No prior experience is required, but a willingness to learn and grow is essential. Tech-Savvy: Strong computer skills are a plus! Team Player: You thrive in a collaborative environment. Client Champion: Providing excellent customer care is your passion. Great Communicator: You communicate clearly and efficiently, seeing tasks through to completion. Detail-Oriented: Accuracy and a keen eye are your strengths. Problem Solver: You can handle challenges with a smile and a resilient attitude. (Spanish is a bonus!) Benefits (Full-Time Only): Paid time off (Holidays, Vacation & Sick Time) Retirement Savings with Company Match Medical & Dental Insurance Travel Discounts On-the-Job Training Ready to embark on this exciting journey? #J-18808-Ljbffr 206 Tours Inc.