Server-Charlotte

Barcelona Wine Bar

Job Description

Description:

The Server is responsible for providing exceptional service, taking orders, and delivering food to restaurant guests. Servers are expected to answer questions regarding the menu, and they work closely with other wait staff and kitchen staff to ensure that the shift is running smoothly. Servers offer suggestions and recommendations to guests, making for a unique and enjoyable dining experience. Servers never say no to guests, and are expected to go above and beyond for all guests.

Responsibilities

Direct guests to their seats and present the menu
Present the guest with recommendations, including wine pairings
Work with the back server to ensure all of the guest's needs are met
Ring in all orders into Micros and process payments
Check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages
Maintain tables through pre-bussing, marking and clearing with correct procedure
Check with guests regularly to ensure that they are enjoying their meals and take action to correct any problems
Attend to every need of the guest
Reset tables with plates, napkins, glasses and silverware prior to service/seating
Set up food stations to prepare for the next shift or for large parties
Assist host by answering phones to take call-aheads or to-go orders, and by greeting, seating, and thanking guests
Work diligently in order to achieve outstanding service quality
Adapt to a fast-paced work environment

Skills

Solid knowledge of the menu and culture of the restaurant
Basic English reading and communication skills
Strong attention to detail
Understanding of Micros POS system-entering orders, processing payments
Identification and prioritization of tasks to maintain tables
Avid team player

Working Conditions

Be able to stand on your feet for the entirety of a scheduled shift
Have strong customer-service skills with an “above and beyond” attitude
Must be able to work quickly in a confined area and stand for extended periods of time

Education/Experience

High school diploma or equivalent is required
Willingness to learn a new craft and acclimate to a fun culture
Prior restaurant experience is not required
TIPs Certification- CT/NY/MA/VA/FL Markets
ABC Certification- TN Market

Requirements:

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Vacancy posted 4 days ago

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