Veterinary Hospital Operations Manager

Veterinary Hospital Operations Manager | Wilmington, NC

Full-Time | Monday–Friday | Some Weekends as Needed

$68,000–$78,000+ annually, based on experience, leadership background, and hospital management expertise

Eastern Carolina Veterinary Medical Center (ECVMC) is seeking an experienced Veterinary Hospital Operations Manager to join our growing specialty and emergency hospital in Wilmington, NC.

This is a unique opportunity for an accomplished veterinary leader to partner directly with the Hospital and Medical Directors in overseeing hospital operations, employee engagement, financial performance, and strategic growth initiatives. We are looking for a leader who thrives in a fast-paced environment, enjoys developing teams, and is eager to play a meaningful role in the continued growth and success of one of the region's leading specialty and emergency hospitals.

Candidates with advanced specialty and emergency leadership experience may have opportunities for expanded responsibilities and long-term career growth within hospital leadership.

Benefits:

• Medical, Dental, and Vision Insurance

• 401(k) with Employer Match

• Paid Time Off Available Upon Hire

• Employee Assistance Program

• Veterinary Social Worker Support

• Employee Pet Insurance

• Employee Pet Care Discounts

• Uniform Allowance

• Employee Referral Bonus Program

• Leadership Development Opportunities

• Collaborative and Supportive Leadership Team

What You'll Do:

As the Veterinary Hospital Operations Manager, you'll serve as a key member of the hospital leadership team, helping ensure operational excellence across all departments while supporting exceptional patient care, client service, and employee engagement.

Working closely with the Hospital and Medical Directors, you'll help drive hospital performance through effective staffing strategies, workflow optimization, financial oversight, recruiting initiatives, and operational planning. You'll partner with department leaders to solve challenges, improve efficiency, support employee development, and maintain a positive, collaborative culture.

This role provides exposure to hospital financial management, strategic planning, operational growth initiatives, workforce planning, and leadership development while serving as an important resource for managers and employees throughout the hospital.

Key areas of responsibility include:

• Hospital operations and workflow management

• Staffing strategy, scheduling, and labor oversight

• Financial reporting, payroll support, and budget participation

• DVM production reporting and operational analytics

• OSHA compliance and hospital safety programs

• Technology systems, equipment, and vendor management

• Recruiting, onboarding, and employee development

• Leadership coaching, employee engagement, and culture initiatives

What We're Looking For:

• Veterinary hospital leadership, practice management, hospital operations, or specialty hospital leadership experience

• Experience managing staffing, employee relations, payroll, and budgets

• Strong operational, financial, and business management skills

• Proven ability to lead teams and drive organizational success

• Excellent communication, coaching, and problem-solving abilities

• Experience navigating a fast-paced, high-volume environment

• Ability to champion change, improve processes, and support hospital growth

• Experience with ezyVet or veterinary practice management software preferred

• Specialty and emergency veterinary experience strongly preferred

Why Join ECVMC?

Eastern Carolina Veterinary Medical Center is a growing specialty and emergency referral hospital committed to providing exceptional patient care and supporting the veterinary professionals who make that care possible.

Our services include 24/7 emergency medicine, surgery, orthopedics, neurology, oncology, rehabilitation, and advanced specialty care. As our hospital continues to grow, we are seeking leaders who want to make a meaningful impact on hospital operations, employee development, and the future of specialty veterinary medicine.

At ECVMC, you'll work alongside an experienced leadership team, gain exposure to strategic hospital operations, and have the opportunity to contribute to initiatives that directly influence hospital success and growth.

Located on North Carolina's beautiful coast, Wilmington offers the perfect balance of professional opportunity and quality of life. With easy access to beaches, boating, outdoor recreation, a vibrant downtown district, and a growing healthcare community, Wilmington continues to attract professionals seeking both career growth and coastal living.

Our team includes professionals who commute from throughout southeastern North Carolina, including Leland • Belville • Castle Hayne • Hampstead • Rocky Point • Burgaw • Carolina Beach • Kure Beach • Wrightsville Beach • Southport • Shallotte • Oak Island • Jacksonville and surrounding communities.

For candidates considering relocation, Wilmington provides an exceptional quality of life with coastal living, year-round outdoor recreation, and a lower cost of living than many larger metropolitan areas. We welcome applicants from Raleigh • Durham • Cary • Chapel Hill • Charlotte • Greensboro • Winston-Salem • Richmond • Virginia Beach and other markets who are seeking leadership opportunities, professional growth, and the chance to make a lasting impact within a thriving specialty and emergency veterinary hospital.

Join a leadership team dedicated to operational excellence, employee development, and exceptional patient care!

Wilmington, NC

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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