Jewelry Sales Specialist, Francis Scott Key Mall

Job Title

Passionate, Customer-Focused Jewelry Sales Professional

Job Description

At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you'll find more than a job, you'll find a career with purpose, growth, and lasting impact.

Frederick blends historic charm with a growing business and retail community. Francis Scott Key Mall serves as a vibrant shopping hub, drawing steady customers from the city and surrounding areas who appreciate quality service and brand variety. Luxury sales professionals enjoy meaningful customer connections and consistent sales opportunities in this dynamic environment. Frederick's revitalized downtown, expanding job market, and strong sense of community make it an excellent place for career development.

We're looking for a passionate, customer-focused Jewelry Sales Professional to join our team and deliver an exceptional luxury retail experience. In this role, you'll build lasting client relationships, drive sales, and proudly represent REEDS' long-standing commitment to quality, service, and integrity. You'll bring our values to life on the sales floor, offering personalized guidance, showcasing premier brands, and helping customers celebrate life's most meaningful moments.

With nearly 80 years of heritage and a forward-thinking approach to innovation, REEDS offers a dynamic environment where you can build a rewarding career in luxury sales. Enjoy unlimited earning potential, comprehensive benefits for full-time employees, and the opportunity to grow a competitive, thriving career.

What You'll Do

Client Experience

• Provide exceptional service at every step of the customer journey
• Create personalized shopping experiences and build lasting client relationships
• Educate clients on product offerings and brand story
• Maintain a polished, welcoming, and engaging presence on the sales floor

Sales Performance

• Achieve and exceed personal and team sales goals
• Stay informed on product knowledge, promotions, and visual standards
• Drive repeat business through clienteling and follow-up strategies
• Support store events and promotional activities

Store Operations

• Assist with merchandising and maintaining visual standards
• Operate POS systems accurately and efficiently
• Uphold operational standards for the store and lead with pride
• Follow store policies and security procedures

Our Values

We live and lead through REEDS' guiding principles:

• Integrity Do what's right, always.
• Performance Excellence Drive results, embrace growth.
• Stewardship Build trust with every action.
• Professionalism Lead with confidence and consistency.
• Entrepreneurial Spirit Think big, act boldly.
• Team Orientation Collaborate and uplift others.
• Passion Love what you do and have fun doing it.