Engineering Support Specialist II

Schweitzer Engineering Laboratories (SEL) is looking for someone to join our Product Support & Development team as an Engineering Support Specialist II in Pullman, WA. If you are looking to grow your career and are motivated by solving meaningful problems, we encourage you to apply today! As an Engineering Support Specialist II you’ll be responsible for managing and owning proto builds, collaborating with R&D on Engineering Change Order requests, troubleshooting issues with the manufacturing floor, and support of SEL products and processes. The role requires strong collaboration, a composed demeanor, technical proficiency, and a continuous improvement mindset to enhance product quality, operational efficiency, and customer support. A typical day as an Engineering Support Specialist II might include: Performing moderately complex AX design, proto build management, and troubleshooting of SEL products and processes by following established procedures with minimal supervision. Providing technical support to SEL staff and customers through clear, timely, and effective written and verbal communication. Supporting continuous improvement efforts by helping design, test, and implement process enhancements that improve efficiency, quality, and service delivery. Collaborating with cross-functional teams to identify goals, develop solutions, and contribute to successful outcomes. Building deep expertise in a primary operational or R&D discipline (such as mechanical 3D design, Project Management, Efficiency improvements, System Infrastructure, or hardware & electrical) while maintaining working knowledge of a secondary discipline. This job might be for you if: You have familiarity with Manufacturing and Engineering. You have familiarity with Microsoft productivity tools (e.g., Excel, Word, Microsoft AX, SQL). You have strong written, verbal, and documentation skills. You are interested in learning new technologies and assuming new responsibilities. You have proven ability to work effectively in a team-oriented environment. Enjoy working on a computer. It is a plus if you have: Experience troubleshooting process and worked in Product or Board and Components Manufacturing. Experience conducting Improvement projects. Experience working with proto builds. Experience in simple programming. Experience with CAD or 3D design. Strong working knowledge with computer systems and a knack for learning them. Physical Requirements Lift and maneuver 40 pounds Pull weight from high/low shelves Reach, Bend, Grip, and Twist Sit and/or stand at least 8 hours Fine finger dexterity About Our Team The Product Support & Development team enables Manufacturing Operations by partnering with R&D on new product development and delivering ongoing support and guidance to the manufacturing floor. Engineering Support Specialists work cross-functionally with R&D and Manufacturing to resolve complex challenges and drive successful project execution. Location - Pullman, WA This position is 100% on-site. Pullman, WA is nestled in Eastern Washington, offering an exceptional quality of life. Embrace the charm of small-town living with spacious surroundings, no traffic hassles, and easy access to outdoor adventures in nearby mountains, rivers, and forests. Plus, benefit from excellent schools and universities in the area. Competitive pay. Superior benefits. Inspiring work. People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees. We’re 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options. We offer top tier medical, prescription, dental, vision, life, and disability insurance. We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay. We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs. Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits. Pay Range: $28.04 - $41.43 per hour We set starting pay based on job-related factors such as your experience, training, knowledge, and skills. We are looking to fill this position at level II, and we welcome applicants with a range of experience. Depending on your background, we may consider you for a different level, with compensation aligned accordingly. Engineering Support Specialist I: $25.96 - $38.37 per hour Engineering Support Specialist II: $28.04 - $41.43 per hour Engineering Support Specialist III: $30.29 - $44.76 per hour Communication with Applicants We communicate with all applicants. If you do not receive a response about your application, please check your SPAM filter or reach out to us at View email address on click.appcast.io. SEL is an Equal Opportunity Employer: Vets/Disabled. SEL invents, designs, and builds digital products and systems that protect power grids around the world. This technology prevents blackouts and enables customers to improve power system reliability and safety at a reduced cost. A 100 percent employee-owned company headquartered in Pullman, Washington, SEL has manufactured products in the United States since 1984 and now serves customers worldwide. Our mission is simple: to make electric power safer, more reliable, and more economical.