Sr. Business Analyst
Argyll Infotech, Inc.
Role Summary
We are seeking a Senior Business Analyst with strong experience in Distributed Energy Services (DES), Customer Project Management Systems (CPMS), PowerClerk, Project Center, Salesforce, and Pega Cloud .
This role requires expertise in enterprise requirements gathering, high-quality documentation (BRD/FRD), workflow/case management solutions, and collaboration across Product, Development, and QA teams. The ideal candidate will bring strong analytical skills and hands-on Agile experience.
Key Responsibilities
We are seeking a Senior Business Analyst with strong experience in Distributed Energy Services (DES), Customer Project Management Systems (CPMS), PowerClerk, Project Center, Salesforce, and Pega Cloud .
This role requires expertise in enterprise requirements gathering, high-quality documentation (BRD/FRD), workflow/case management solutions, and collaboration across Product, Development, and QA teams. The ideal candidate will bring strong analytical skills and hands-on Agile experience.
Key Responsibilities
- Lead enterprise-level requirements gathering, analysis, and documentation (BRD, FRD, user stories, acceptance criteria).
- Translate business requirements into Pega case types, workflows, rules, integrations, and UI specifications .
- Diagnose application functionalities and provide troubleshooting support.
- Create process flows, data maps, wireframes, and interface specifications (Visio, Lucidchart, Miro, etc.).
- Develop comprehensive technical documentation including SDDs, SOPs, user guides, and traceability matrices .
- Support release planning, UAT coordination, defect triage, and go-live readiness.
- Perform data analysis using SQL, Excel (Power Query, Pivot) to validate system outputs and reporting needs.
- Collaborate in Agile (Scrum/Kanban) environments using Jira or Azure DevOps .
- Work closely with Product Owners, architects, developers, QA, and stakeholders to deliver scalable workflow solutions.
- 3+ years of experience implementing solutions using Microsoft Power Platform :
- Power BI
- Power Pages
- Copilot Studio
- Strong experience with:
- Pega Cloud
- Pega support & workflow/case management
- Business Requirements Documentation (BRD)
- Data Mapping
- Experience in DES, CPMS, PowerClerk, Project Center, Salesforce environments.
- Strong Agile delivery experience.
- Excellent documentation and analytical skills.
- 3+ years of experience with API/REST web services and data integrations .
- Tableau dashboard development (filters, parameters, calculations).
- Experience with:
- Azure DevOps, Jira
- CI/CD concepts
- Cloud applications
- API testing
- Banking or enterprise systems (preferred)
- Strong analytical thinking and problem-solving skills.
- Excellent communication and stakeholder engagement experience.
- Ability to work in a fast-paced Agile delivery environment.
- Must be authorized to work without sponsorship (if required).
- Background check and drug screening may apply.
Vacancy posted 5 days ago
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