Lee Wrangler - Store Manager, Williamsburg, IA

Who We Are: Kontoor Brands is a portfolio of three of the world's most iconic lifestyle, outdoor and workwear brands: Wrangler, Lee and Helly Hansen. Kontoor Brands is a purpose‑led organization focused on leveraging its global platform, strategic sourcing model and best‑in‑class supply chain to drive brand growth and deliver long‑term value for its stakeholders. Responsibilities: Brand Experience / Customer Service Ensure store sales performance by creating a customer‑first, sales‑focused culture while modeling selling behaviors, and coaching team members to ensure the in‑store experience aligns with company guidelines. Communicate priorities and expectations, helping the team understand how selling impacts store and brand success. Engage customers through open‑ended questions, active listening, and personalized product suggestions that reflect individual needs. Review trends, customer feedback, and in‑store observation to improve and adjust selling strategies. Support loyalty performance by setting and communicating clear expectations, tracking results, and coaching the team to achieve goals. Visual, Operation, and Safety Ensure all visual merchandising standards are consistently met, ensuring the store is clean, organized, and well stocked. Adapt visual merchandising as needed to support sales and product storytelling. Lead daily store operations including opening and closing, point of sale integrity, freight processing, loss prevention and safety initiatives. Independently merchandise the store following brand guidelines, coach the team to merchandise the store, and adapt visual presentation to drive sales. Consistently ensure adherence to all company policies, procedures, and operational guidelines. React quickly to all customer and/or employee injuries and report them immediately to Human Resources. Manage all store processes including merchandising, marketing, freight, inventory management, loss prevention, safety, and expenses. Conduct regular store walkthroughs to identify opportunities to improve organization, visual presentation, safety, and loss prevention, ensuring compliance with company policies, procedures, and reporting requirements. Participate in loss prevention audits, review results, and create a plan to meet district and company shrink goals. Leadership Act as Manager‑On‑Duty on a rotating basis. Attract, develop and retain a high‑performing team that prioritizes customer engagement and selling excellence. Lead onboarding of new employees and continue development for high‑potential employees. Create an environment where individuals are supported and encouraged to achieve personal and professional goals. Drive engagement by recognizing selling wins, celebrating success, and creating momentum around achievement of individual and store goals. Manage store expenses in partnership with the District Manager. Hold the team accountable through in‑the‑moment feedback along with conducting quarterly performance reviews. Address and resolve customer concerns quickly and professionally, reinforcing trust and brand loyalty. Build relationships with peers and other stores within district by sharing best practices and asking for feedback and training where applicable. Why Kontoor Brands? At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products. When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family's needs - now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement. We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high‑performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents. #J-18808-Ljbffr Kontoor Brands