Customer Service Agent

Job Description

Job Description

Customer Service Agent
Compensation: $21.00-26.50/hr + up to $3,000 in annual bonuses
Location: Minneapolis, KS

Learn E-Commerce & Customer Care Functions in an Industrial Distribution Environment
Huyett is a master distributor and manufacturer of industrial fasteners with an ambitious growth strategy. We are seeking energetic, action-oriented people who like working with others to solve problems. Your core responsibility in this role will be to provide high-quality care to customers across the globe with accurate product information and order quotations. The benefits and perks of this opportunity include:

• NO cold calling.
• NO nights, holidays or weekends.
• Comprehensive Training from knowledgeable, friendly peers invested in your success.
• Tri-annual profit sharing bonuses on top of regular pay.
• 401(k), with a generous employer match and a year-one full vestment.
• Full benefits, including a free health insurance option for non-tobacco users.
• Best-in-class Company Fitness Facility.
• Generous paid-time-off policies , including paid holidays, bereavement, and parental leave.
• A Great culture with respectful teammates.
• Supportive managerial feedback.

For more than a century, we’ve built our reputation on quality, innovation, reliability, and a people-first Culture of Excellence that values growth, professionalism, and teamwork.

This culture is guided by seven Core Values:

• Effective We Deliver Results That Matter
• Learner We Grow Through Curiosity
• Attentive We Notice What Others Overlook
• Accountable We Own It
• Humble We Check Our Egos at the Door
• Transparent We Communicate with Clarity and Honesty
• Love and Respect We Treat People Like People

If you’re looking for more than just a job - a place to grow your career with a company that values contribution, leadership, and purpose - we invite you to explore our open opportunities below and consider joining our Culture of Excellence!

This is a business-to-business sales environment, so customers are pleasant and professional. Building relationships is an essential and rewarding part of the job. This position has career development potential to move into more complex layers of Inside Sales functions, such as: Key Accounts, Strategic Quotes, Sales Engineering, or managerial roles. This is an excellent opportunity for an either entry-level candidate, or experienced customer support professional. The ideal qualifications are:

• Ambition to learn and elevate your knowledge and skills.
• Strong attention to detail and oral/written communication skills.
• The ability to work at a fast pace to serve our customers in an accurate, complete, and timely manner.

Work Environment: Office setting with friendly, outgoing, team-oriented staff. Candidates should anticipate a very fast-paced, productive work environment.

EEOE: Huyett is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information.

To Learn More About Huyett:

• See to learn about the company’s products, services and commercial offerings.

Huyett is a manufacturer and master distributor of industrial fasteners that leverages superior customer service, data analytics, e-commerce, and a direct sales force to realize significant competitive advantage. The firm currently has five locations in North America primarily serving the production fastener distribution market. With private ownership, this 110-year-old company bears leadership that is transparent and resourceful with open book management and profit sharing to team members. The firm has a rock-solid balance sheet and while fast-paced, is stable and will be here for the long run, absent of sell-out or market risks.

Company Description

Huyett is a manufacturer and master distributor of industrial fasteners that leverages superior customer service, data analytics, e-commerce, and a direct sales force to realize significant competitive advantage. The firm currently has five locations in North America primarily serving the production fastener distribution market. With private ownership, this 110-year-old company bears leadership that is transparent and resourceful with open book management and profit sharing to team members. The firm has a rock-solid balance sheet and while fast-paced, is stable and will be here for the long run, absent of sell-out or market risks.