Workforce Analyst
SoFi
SoFi in Utah seeks a Senior Dialer Analyst to support outbound/inbound dialer operations across Personal Loans, Credit Cards, and Loan Origination Outreach. You will drive dialer efficiency, monitor real-time activity, and deliver analytics for leadership. You will ensure FDCPA/Reg F/TCPA/state law compliance, build dashboards, identify performance gaps, and collaborate with risk, auditors, and stakeholders to implement improvements and training. #J-18808-Ljbffr
Vacancy posted 2 days ago
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