Loan Workout Specialist
Wells Fargo
About this role:
Wells Fargo is seeking a Loan Workout Specialist in Collections as part of the Commercial Banking Operations. Learn more about our career areas and lines of business at wellsfargojobs.com.
In this role, you will:
Provide support to internal and external customers in complex initiatives relating to collection portfolios data to reduce delinquency and restructuring of loans within the Loan Workout functional area
Evaluate risk and analyze account information including financial statements and total relationship
Coordinate initial loan renewal process and negotiate with borrower or attorneys in order to determine workout solutions
Restructure supervised loans, recover charged off loans and research account equity to determine full or partial charge off or attend foreclosure sale
Conduct research and determine resolution for title and collateral perfection issues
Review and research complex operational challenges that require research, evaluation, and selection of alternatives related to low to medium risk deliverables
Monitor portfolio for policy compliance and adhere to risk rating Identify opportunities for process improvements within scope of responsibilities in Loan Workout area
Present recommendations for resolving complex situations and exercise independent judgment while developing expertise in the functions, policies, procedures and compliance requirements
Coach and assist less experienced colleagues
Provide issue specific training and participate in departmental projects
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Required Qualifications:
- 2+ years of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
2+ years of late stage, high dollar collections experience
2+ years of experience in equipment finance and leasing
1+ years of supervisory experience
Experience coaching, training, and mentoring team members
Commercial banking experience
Ability to interpret and comprehend complex legal documents
Strong analytical skills with high attention to detail and accuracy
Ability to manage a pipeline of work from assignment to completion
Excellent verbal, written, and interpersonal communication skills
Experience resolving and working through escalated and complex customer issues
Ability to organize and manage multiple priorities
Strong organizational, multi-tasking, and prioritizing skills
Posting Location:
- West Des Moines, IA
Job Expectations:
This position offers a hybrid work schedule
Ability to work additional hours as needed
This position is not eligible for Visa sponsorship
Relocation assistance is not available for this position
Posting End Date:
16 Nov 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.
Req Number: R-583420
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