Hospital In Patient Specialist

Job Description

Job Description

Optimal C are is where your dedication meets a rewarding career.

Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We're committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.

As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.

We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.

We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

Key Responsibilities

The Hospital In-Patient Specialist is responsible for obtaining and communicating a daily disposition for all patients in an acute or post-acute rehabilitation setting. Responsibilities are completed with limited supervision and may involve medical and social service activities and correspondence. This position requires initiative, creative problem resolution, time management, excellent phone and electronic communication skills, service excellence, and a desire to work within a practice that centers around and with a geriatric population.

In this role you will be responsible for:

• Serves as a resource person regarding available health and social services and resources to the patients, caregivers, office staff, and providers
• Follows all hospital in-patient patients through admission to discharge
• Alerts schedulers to Hospital Discharge for follow-up with necessary TCM visits
• Maintains patient medical records. Requests, receives, and reviews incoming and outgoing patient information correspondence and determines proper action regarding the patient's acute or post-acute stay
• Accepts patient and/or family complaints and works to resolve them in accordance to policy
• Responsible for having a disposition for all patients entering acute or post-acute settings for rehabilitation
• Updates families and facilities regarding the disposition of the family member/resident
• Follows all hospital in-patient patients through admission to discharge

Required Qualifications

• High School Diploma or GED
• CNA or MA certified or equivalent work experience
• Minimum 1 year of experience in the medical field, medical office setting, or related position

Desired Qualifications

• Associates degree preferred
• Experience with geriatric population and/or caregivers preferred

Location

• Office Location: Jackson, MI

Hours

• 8:00 am – 5:00 pm, Monday through Friday

Pay Range

$15—$18 USD

How We Care for You

• Minimum of 3 Weeks Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• HSA and FSA options including Dependent Care
• Company paid Short Term Disability
• Company paid Life Insurance
• 401(k) with Employer Match
• Mileage Reimbursement
• Company Vehicle Program for field roles
• Pet Insurance
• ID and Fraud Protection
• And more...

Background Screening

Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.

Equal Opportunity Employer

We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.