Visitor Services Associate

Salary: $12.00 Hourly
Location : Richland County, SC
Job Type: Temporary - Part-Time
Job Number: 194462
Agency: State Museum Commission
Division: Guest Services
Opening Date: 10/22/2026
Closing Date: 11/22/2026 11:59 PM Eastern
Agency Specific Application Procedures:: All candidates must apply online.
Class Code:: UZ01
Position Number:: 194462
Normal Work Schedule:: Other
Pay Grade: Unclassified
Hiring Range - Min.: $12.00
Hiring Range - Max.: $12.00
EEO Statement: Equal Opportunity Employer
Normal Work Schedule (Other):: Up to 29.5 hours/week within standard museum hours (Tue-Sat 9:30-5; Sun 11:30-5), with required weekends and occasional evening, holiday, Monday, or early-morning event coverage.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.


Job Responsibilities
Job Summary

This position is in the Operations & Customer Experience Division of the South Carolina State Museum Commission. The Visitor Services Associate is a guest-facing position that takes shifts between running the museum's admissions desk and operating the museum's 4D Theater. If you love interacting with people and have a passion for arts and culture, we'd love to meet you!

In this position your duties will include but are not limited to the following:

• Operating the museum's ticketing system, checking in guests as they enter and reserving showtimes at the museum's theaters.
• Operating the museum's 4D Theater, including checking in guests, starting shows, maintaining 3D glasses stock, and assisting with basic troubleshooting.
• Providing exceptional customer service to guests, resolving problems, and remaining up to date on museum offerings.
• Answering the museum's main phone line to assist guest inquiries and transfer calls.
• Assisting in maintaining inventory of supplies, including ticket stock, brochures, and maps.
• Maintaining cleanliness and organization of the State Museum's admissions desk, 4D Theater and main lobby.
• Supporting the State Museum's programs, exhibitions, and special initiatives through visitor engagement.

Minimum and Additional Requirements
Education and Experience:

• High school diploma or equivalent preferred.
• Previous experience with amusement organizations, theaters, or retail preferred.
• On-the-job training provided.

Physical Requirements:

• Prolonged periods of standing and walking throughout the museum lobby,
• Must be able to lift up to and push or pull 25 pounds at times.
• Ability to read and interpret written materials, labels, and on-screen information necessary to perform the duties of the position.

Additional Requirements:

• Must be available to work a flexible, rotating part-time schedule, including weekends, holidays, and occasional evenings or nights as required.

Additional Comments
Schedule:

• This position is approved to work up to a maximum of 29.5 hours per week.
• Core museum operations hours are Tue-Sat: 9:30-5:00 | Sun: 11:30-5:00, with occasional need for nighttime, morning, or Monday event coverage.

Perks:

• Work in a dynamic, mission-driven environment with a supportive team
• Complimentary general admission and attraction tickets
• Employee discount in the gift shop
• Membership discount options with reciprocal admission to 1,000+ other museums across the US.

The State Museum Commission is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.


Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.


Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.


Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.


Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.