NIGHT AUDITOR-HOTEL HOSPITALITY

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Night Auditor Part Time TRAVELODGE BURBANK, Burbank, CA, US

3 days ago Requisition ID: 1561

Reports To: Front Desk Manager

Requirements:

• Minimum of a high school diploma. Higher level of education preferred.
• 2 years hotel front office experience with a minimum of 1 year as a Night Auditor Preferred
• Must be able to work night shifts and weekends

General Responsibilities:

• Ensure proper completion of all front office and night audit duties.
• Effectively, properly, and accurately analyze the day’s operating results and perform daily assigned duties
• including:
• Conduct the Night Audit in accordance with Fine Hospitality standards.
• Operations analysis and reporting:
• Accounts Payable
• Accounts Receivable and direct billing
• End of day statistics
• Daily Flash Report (DFR)
• Prospecting for lead generation

Primary Functions:

• Accounting
• Properly and accurately conduct the audit and accounting functions in a timely manner and transmit the
• information to the corporate office.
• Reconciles credit card transactions and cash received for the day
• Profit
• Perform the regular Front Office duties.
• Work Ethic
• Demonstrate a high level of integrity, take ownership of personal and team actions, communicate
• effectively, nurture a positive, professional work environment.

Specific Responsibilities:

• Send a daily end of the day activity and accomplishment email to the Assistant General Manager and a copy to the General Manager
• To provide accurate and timely reports for the General Manager to review.
• Be proficient on the use of the Property Management System and be able to train front desk personnel on
• the system.
• Balance and audit for accuracy.
• Transmit credit card batches.
• Complete and transmit daily management and accounting reports
• Have a good understanding of all of hotel operating procedures.
• Review front office communications logs.
• Supervise delegated responsibilities and follows up.
• Be able to use all front office equipment such as credit card machine, copier, and fax.
• Inform the General Manager of any unique situations, or unusual developments in front office operations.
• Handle guest complaints effectively and tactfully at all times.
• Be able to coordinate and efficient handling of incoming phone calls, emails, facsimiles, and messages.
• Process reservations by mail, telephone, fax and central reservation systems referrals.
• Process reservations received from sales office and other hotel departments.
• Be knowledgeable of room types and offered rate plans.
• Fully understand hotel’s franchise policy on guaranteed reservations and no- shows.
• Willing to assist in other areas as required, including but not limited to trash disposal in all public areas.
• Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates.
• Good team player
• Well-groomed and professional appearance.
• Open with praise, discrete with criticism.