Medical Assistant

Job Description

Job Description

Hiring a Medical Assistant!

Responsibilities

• Greet patients in a professional and welcoming manner and help ensure a positive experience throughout their visit.
• Perform and document vital signs accurately, including blood pressure, pulse, temperature, and other measurements as required.
• Prepare patients for examinations and procedures by verifying information, explaining processes, and ensuring comfort and privacy.
• Prepare examination rooms for visits and procedures, ensuring they are clean, organized, and fully stocked with necessary supplies and equipment.
• Maintain a clean, organized, and safe environment in all clinical areas in accordance with infection control and safety guidelines.
• Assist physicians with procedures by documenting medical history, current concerns, and case notes in the electronic medical record.
• Accurately collect patient data in person and by phone, documenting symptoms, concerns, and questions in the electronic medical record for provider review.
• Relay instructions, care plans, and follow-up information from the physician or nurse practitioner to the patient or authorized representative in a clear and respectful manner.
• Document all messages and care provided in the electronic medical record, ensuring completeness and accuracy for physician or nurse practitioner review.
• Perform complete and accurate message taking, including routing messages to the appropriate area for follow-up, order entry, and referral processing.
• Enter and process orders in the electronic medical record system as directed, including setting up cases and performing basic patient registration and demographic updates.
• Accurately document medical information, including history, medications, allergies, and clinical findings, in patient records.
• Track and route test results to physicians and nurse practitioners for timely review and follow-up.
• Communicate test results to patients when authorized by the physician or nurse practitioner, ensuring patients understand next steps and instructions.
• Facilitate patient care activities by scheduling ancillary tests and services as ordered by providers.
• Reinforce patient education by reviewing instructions, answering basic questions within scope, and directing patients to providers for additional clarification when needed.
• Perform basic triage activities as appropriate and directed by the physician or nurse practitioner, following site-specific protocols.
• Maintain adequate inventory of medical, office, and pharmaceutical supplies by monitoring stock levels and notifying appropriate staff when reordering is needed.
• Use electronic health record systems proficiently to conduct daily documentation, order entry, communication, and care coordination tasks.
• Support a high-volume urgent care environment by helping manage patient flow and assisting colleagues as needed to ensure efficient operations.
• Demonstrate reliability and flexibility, including the ability to work extended hours when needed to support patient care.

Essential Skills

• At least 1 year of experience as a Medical Assistant in a clinical setting.
• Proficiency in taking and documenting vital signs accurately and efficiently.
• Hands-on experience working with electronic medical records (EMR) or electronic health record (EHR) systems.
• Ability to document medical histories, patient concerns, and clinical information clearly and accurately.
• Strong patient care skills, including preparing patients for exams and procedures and supporting their comfort and understanding.
• Basic computer skills, including navigating, entering, and retrieving data in EMR/EHR systems.
• Ability to process orders, enter referrals, and set up cases in an EMR system with attention to detail.
• Effective verbal and written communication skills for interacting with patients, providers, and staff.
• Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment.
• Ability to maintain a clean, organized, and safe clinical environment.
• Experience in a high-volume clinical or urgent care setting is highly beneficial.

Additional Skills & Qualifications

• Certified Medical Assistant (CMA) or similar Medical Assisting credential is highly preferred.
• Experience with phlebotomy and specimen collection is a plus.
• Previous experience in urgent care or emergency care settings is advantageous.
• Familiarity with scheduling ancillary tests and coordinating patient services.
• Ability to reinforce patient education and explain instructions in an accessible and supportive way.
• Demonstrated ability to work collaboratively with physicians, nurse practitioners, and other healthcare professionals.
• Flexibility to work occasional extended hours, including staying until 6 PM when needed.
• Motivation to grow within the organization and explore opportunities in different specialties.
• Strong customer service orientation and a compassionate approach to patient interactions.

Work Environment

This position is based in a busy urgent care clinic that sees approximately 50–100 patients per day. The standard schedule is Monday through Friday from 8:00 AM to 5:00 PM, with flexibility to work until 6:00 PM as patient volume requires. The environment is fast-paced and team-oriented, with frequent interaction with patients, physicians, nurse practitioners, and clinical support staff. The role involves extensive use of electronic medical record and electronic health record systems for documentation, order entry, and communication. Medical Assistants work in exam rooms, clinical areas, and front-office spaces, helping to maintain a clean, organized, and safe facility. The position offers opportunities for overtime and exposure to different specialties, providing room for professional growth within a supportive clinical setting. Professional clinical attire is expected to ensure a polished and hygienic presentation to patients.

This is a Contract to Hire position based out of Middletown, NY.

The pay range for this position is $18.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Middletown,NY.

This position is anticipated to close on Jun 9, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.