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Senior Service Desk Process Analyst Onsite Lead

Clarity Partners, LLC

Clarity Partners is hiring a Service Desk Process Analyst for a full-time, on-site role in Chicago, IL. The position reports onsite and features AM/PM shifts on a large client-facing project. The base salary ranges from $80,000 to $90,000, with 5+ years in healthcare technology or IT operations and 3+ years in supervision. You will supervise service desk and desktop support, manage queues and SLAs, escalate major incidents, mentor staff, and drive continuous improvement across shifts. #J-18808-Ljbffr Clarity Partners, LLC

Vacancy posted 2 days ago
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