Academic Advisor II

Academic Advisor II

Academic advisors provide specialized academic advising services to students and advising-based perspectives to University colleagues and public stakeholders, such as students, family-members and prospective students. By integrating excellent interpersonal and communication skills with knowledge or curricula, policies (departmental, School, and University), resources, and student development, the Advisor helps students identify options, set academic and developmental goals, and make progress toward those goals. The advisor assists in the development or advising programs and initiatives that facilitate student engagement, success, and retention, provides advising data, and collaborates with academic and other University operational units on matters that impact student recruitment, success, and retention.

Minimum Education and Experience - Bachelor's degree and two (2) years related experience; or Master's degree.

Essential Duties and Responsibilities - Advise students regarding departmental, School, and University policies and procedures; programs of study; and the development of appropriate academic plans. Proactively and holistically manage an assigned caseload of students, document all pertinent student information, and maintain student files and records. Conduct student meetings in-person and virtually on a regular basis. Use advising platform and case-load management strategies to establish targeted student populations for more intensive advising and meet those students a minimum of the required advising sessions per semester. Monitor the academic progress of students and determine satisfactory progress toward an undergraduate degree and meet with all students on assigned caseload for 45 and 75 credit checkpoints. Assist students in identifying their interests, abilities, and academic goals and in making decisions regarding their academic career. Introduce students to opportunities that will enrich their academic experience, facilitate their academic and personal development, and support their educational success. Teach students how to manage the School experience, navigate the University, make informed decisions, and assume responsibility for their academic success. Identify current and potential needs or problem areas (e.g. study skills, tutoring, counseling) and refer students to appropriate campus resources for assistance. Assist students in completing graduation applications. Participate in student success activities for the School and University, including but not limited to new student orientation, new student welcome, change of major information sessions, course request group advising, plan of study workshops, etc. Communicate in a professional manner with department faculty, university administrators, researchers, staff, students, and campus visitors. Support class scheduling, enrollment, and systems related to class registration. Participate in and provide feedback on training and professional development activities. Develop and apply a comprehensive knowledge and skill of assigned specialty advising population. Participate in recruitment activities, programs, and initiatives. Provide advising information to prospective students and/or parents. Assist with student on-boarding activities including pre and post orientation contact. Other duties as assigned.

Physical Demands and Working Conditions - Normal physical job functions performed within a standard office environment. May be required to work extended hours beyond the 8:00 am – 5:00 pm workday, especially during heavy registration peaks. May be required to work occasional weekend and/or evenings.