Tropical Smoothie Cafe - Shift Leaders (FL008)

Tropical Smoothie Cafe - Shift Leaders (FL008) Starting Wage Range $14.00 - $16.00 About the Organization: Tropical Smoothie Cafe’s largest franchisee is DYNE Hospitality Group. DYNE's mission is to create opportunities by leveraging our God-given gifts, believing that everyone excels at something. It values continuous growth, operational excellence, and prioritizes the customer experience, offering competitive wages, benefits, and opportunities for long‑term career growth. Full‑Time/Part‑Time: Full‑Time and/or Part‑Time. Location 10111 San Jose Blvd Suite 12, Jacksonville FL 32257 Work Week Flexible hours are available! Able to work starting at 5:00 AM or until midnight if required, based on café hours and availability. Job Summary At Tropical Smoothie Café, we promote a healthier lifestyle by serving delicious food and smoothies with a touch of tropical fun. Team Members are essential to this mission and are guided by our values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. Duties / Responsibilities Assist in inventory training, when necessary. Drive brand values and standards through all training and development activities. Assist with the coaching, training, and development of management and crew members. Assist with hiring & staffing needs while focusing on the critically under‑staffed cafés. Provide support for any new software rollouts and training. Ensure team member training programs are executed per TSC & DYNE standards. Interact with crew members, customers, and vendors using DYNE’s core values. Deliver “Unparalleled Hospitality” to each customer that visits our café. Be knowledgeable and proficient in each position within the café. Successfully complete the Café Basics and Certified Trainer Program. Ensure each station is operating to Tropical Smoothie Café standards. Train and coach crew members during each shift to ensure brand standards are upheld. Use tools to accomplish goals, manage labor, and control inventory using MyInventory. Perform any additional tasks necessary to run the café. Required Skills / Abilities Excellent verbal and written communication skills. Excellent management and supervisory skills. Strong working knowledge of Excel and Word, and ability to learn other computer software programs. Strong mathematical, analytical, and problem‑solving skills. Ability to read, understand, and follow instructions. Physical Requirements Continuous standing and walking throughout the shift. Bending, lifting, and carrying up to 30 pounds for stocking, refilling ice, or taking out trash. Constant face‑to‑face interactions with crew members and customers. Safely navigate in a fast‑paced café environment. Ability to multi‑task and remain positive in sometimes stressful working conditions. Frequent walking, standing, bending, stooping, overhead reaching, and stretching. Lifting no greater than 50 pounds. Equal Opportunity Employer DYNE Hospitality Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law. This position is currently accepting applications. #J-18808-Ljbffr Dyne-Hospitality-Group