Retail Stockroom Associate

Job Description

Job Description

Title: Stockroom Associate
Department: Retail
Location: Harbor Springs Den

Position Summary
The Stockroom Associate plays an important role in supporting the guest experience at our Harbor Springs Den by ensuring product is quickly, accurately, and safely moved between the back stock area and the sales floor. This role serves as a key communication link between the sales floor and back room, helping the team locate product, restock efficiently, process shipments, and maintain an organized inventory space.
This position requires strong communication, urgency, attention to detail, and the ability to follow safety protocols closely in a fast-paced retail environment.

Key Responsibilities

• Support the sales floor by quickly retrieving requested product from the back stock area for guests and team members.
• Wear and actively monitor a walkie talkie during scheduled shifts to stay in constant communication with the sales floor.
• Respond promptly to product requests, restock needs, and customer support needs communicated by the retail team.
• Process incoming shipments accurately and efficiently, including unpacking, sorting, organizing, and preparing product for the sales floor or back stock.
• Maintain a clean, organized, and safe back room environment.
• Replenish sales floor product as needed throughout the day, especially during peak business periods.
• Help ensure inventory is stored in the correct locations and easy for the team to access.
• Follow all safety procedures, including posted low-clearance signage, use of protective bump padding areas, and any required or recommended safety equipment.
• Communicate inventory needs, low-stock items, misplaced product, or back room concerns to store leadership.
• Support the broader store team as needed to create a seamless guest experience.

Required Skills and Qualifications

• Must be available to work Thursday through Sunday, which are peak business days for this location.
• Strong communication skills and comfort using a walkie talkie throughout the shift.
• Ability to work with urgency while maintaining accuracy and safety.
• Highly organized with strong attention to detail.
• Comfortable working in a fast-paced retail environment.
• Ability to follow safety protocols closely and consistently.
• Ability to lift, carry, move, and organize product as needed, with or without reasonable accommodation.
• Comfortable working in a back stock environment with reduced overhead clearance in certain areas. Team members are expected to follow posted safety guidance and use provided safety supports as directed.
• Reliable, proactive, and team-oriented.

Preferred Qualifications

• Prior retail, stock, inventory, warehouse, or back-of-house experience.
• Experience processing shipments or organizing back stock.
• Comfort supporting a customer-facing retail team in real time.
• Ability to anticipate sales floor needs and proactively restock during peak periods.

Schedule Requirements
This role must be available Thursday through Sunday to support the store during peak guest traffic and business volume. Additional weekday availability may be helpful but is not required unless determined by store leadership.

Work Environment
This role is based in the Harbor Springs retail location and includes regular work in the store’s back stock area. Certain portions of the back stock room have reduced overhead clearance. Greyson provides safety supports, including posted low-clearance signage, beam padding, and optional bump caps, and team members are expected to remain aware of their surroundings and follow all safety protocols while working in this area.

Benefits:

Greyson is proud to offer employees a comprehensive benefits package that include

• Unlimited Paid Time Off
• Paid Sick Leave
• 13 annual paid company holidays
• Competitive employee discount
• Paid Family Leave Program (maternity and bonding)
• Company paid long-term and short-term disability
• Tax Advantage Accounts (FSA, HSA, FSA Dependent Care, 401(k), and 401(k) Roth
• Comprehensive Medical Coverage (medical, dental, vision) with company HSA contributions