JIRA Administrator - Mid

Nalley Consulting

Job Description

Join the Nalley Consulting team at Southcom HQ.

Position: JIRA Administrator
LCAT: Mid
Location: SOUTHCOM HQ, Doral, FL / Off-site
Office: U.S. SOUTHERN COMMAND J2

Required clearance: No

Required education: Bachelor's degree in Information Technology, Computer Science, or a related field, or five (5) years of equivalent experience in JIRA administration.

Description:

Deploy and configure JIRA as the centralized ticketing system for tracking task assignments, deliverables, and performance metrics.
Integrate JIRA with other collaboration tools, ensuring seamless data sharing and automated status updates.
Submit the JIRA System Implementation & Integration Report, detailing system setup, integrations, and usage efficiency.

Required Experience:

Possess the knowledge and capability to configure, manage, and optimize JIRA as the primary ticketing system for Work Order tracking and workflow automation.
Personnel must be proficient in JIRA administration, workflow development, permission management, and integrations with DevOps tools.
Strong problem-solving and analytical skills are required to support issue resolution and system performance enhancements.
Personnel must have demonstrated experience in configuring JIRA workflows, managing issue tracking systems, and integrating JIRA with GitLab, Confluence, or other DevOps tools.
Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring is required.

Desired Qualifications:

Desirable but not required certifications Atlassian Certified JIRA Administrator or ITIL Foundation Certification.

ABOUT NALLEY CONSULTING

Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions. Created by a U.S. Navy intelligence veteran, Nalley Consulting has grown to include multiple IDIQ vehicles in several states.

Nalley Consulting fringe benefits include:

Excellent medical, dental, and vision benefits
PTO
11 paid federal holidays
Tuition assistance
Paid military-reserve leave
Paid parental leave for birth or adoption
401k matching up to 5 percent of the base salary
Flex time
Company-paid short-term disability, long-term disability, and life insurance.

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Vacancy posted 3 days ago

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