Truck Shop Automotive Service Advisor

Job Description

Job Description

Are you ready to have FUN and break up the same old boring work shift? Do you like Halloween Costume & Ugly Sweater Contests, Achievement Luncheons, Football Jersey Days, and MORE ? Are you looking for an employer who celebrates your accomplishments and a company that consistently promotes from within ? Then New Holland Auto Group is the place for you!

Salary Range: $60k-65k - MUST have 3-5 years experience to qualify for pay range listed

We are looking for an experienced Truck Shop Service Advisor with a focus on Ram Trucks to join our award-winning service department team...40+ bay service department to provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Responsibilities

• Manage a team of technicians through scheduling and assigning work
• Provide quality, friendly, professional customer service
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors
• Communicate directly with technicians regarding the status of the service work as well as the estimated time for completion so that customers can be informed
• Comply with all company safety policies and procedures
• Efficiently and accurately ensure quality repair work in accordance with dealerships and factory standards

Qualifications

• Strong listening skills
• Service advisor experience preferred
• Ford, Toyota, Chrysler, Dodge, Jeep, or Ram exprerience preferred
• Ability to learn new technology, repair and service procedures and specifications
• Enjoy working in a fast-paced environment
• Positive, friendly attitude, along with a customer service mentality
• High school diploma or equivalent
• Math, Reading and Basic Computer skills
• Excellent oral and written communication skills
• Professional appearance and work ethic
• Must have a valid PA driver's license with good driving record

Benefits:

• Company Issued Uniforms
• Energetic Work Environment
• Health, Dental, Vision and Life Insurance
• 401K with Company Match
• Paid Time Off
• Advancement within the Department and/or Company
• Employee Vehicle Purchase Program
• Employee Service Discount Program

*In order to qualify for employment All applicants must pass pre-employment testing which includes: Background Checks, MVR, and Drug Testing. New Holland Auto Group is an Equal Employment Opportunity employer.