Faculty Support Specialist

Faculty Support Specialist

Empowering Faculty. Supporting Innovation. Enabling Excellence.

Are you a highly organized, tech-savvy professional who thrives in a collaborative environment? Do you enjoy supporting teaching, research, and academic innovation while continuously improving processes? If so, we invite you to bring your talents to our team as a Faculty Support Specialist.

In this dynamic and impactful role, you will partner closely with faculty and colleagues to provide comprehensive administrative, instructional, and operational support. Your work will directly contribute to the success of teaching, research, and academic programs that shape the future of our students and community.

What You Will Do

• Instructional & Course Support:
• Collaborate with faculty to prepare and coordinate course materials, including textbooks, course packets, and online content.
• Build and maintain Canvas course sites and support Zoom meetings/webinars.
• Track grades and assist with course-related data and evaluations.
• Coordinate guest speakers and academic sessions, including travel, accommodations, and logistics.
• Coordinate course assistants (appointments, timecards, coordination of activities).
• Support course operations including enrollment coordination and room assignments.
• Prepare polished course documents using tools like Microsoft Word, Excel, and PowerPoint.
• General Office Operations:
• Deliver excellent customer service to faculty, staff, and partners.
• Coordinate travel arrangements and prepare expense reimbursements using Concur.
• Procurement of supplies, subscriptions, and memberships.
• Monitor and track faculty budgets and expenses, providing timely updates.
• Maintain organized systems and databases to support departmental efficiency.
• Research Support:
• Assist faculty and researchers with travel coordination and reimbursements.
• Support research-related activities including journal submissions, memberships, and workshop payments.
• Help source research documents and articles through library and academic databases.
• Upload research outputs to platforms such as SSRN.
• Contribute to special projects and initiatives as needed.
• Programs & Special Initiatives:
• Partner on immersion programs, lab activities, and field trips (domestic and international).
• Coordinate logistics with faculty and external partners.
• Support specialized academic facilities and program initiatives.
• Additional Contributions:
• Collaborate across teams, providing backup support when needed.
• Participate in professional development opportunities.
• Identify opportunities to streamline processes and improve efficiency.

This position is based in Ithaca, NY. This position is currently eligible for a hybrid work arrangement of four days on campus and one day remote. To support onboarding and initial training, the selected candidate will be expected to work fully on site during the first 90 days.

What We Need

• A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.
• Associates degree with 2 to 4 years relevant work experience.
• Technical/vocational school degree; and/or 4-6 years related experience.
• Ability to handle confidential and sensitive information with utmost discretion and integrity.
• Demonstrated record of successfully providing exceptional customer service.
• Ability to communicate with tact and diplomacy with a wide range of internal and external constituents.
• Experience that demonstrates sound judgment, creativity, and problem-solving skills.
• Must be able to work independently while supporting the efforts of an overall team while fostering a respectful work environment.
• Excellent organizational skills, and the ability to work quickly and effectively under pressure, use sound judgment in accomplishing tasks that are urgent; balance conflicting priorities, and make decisions from a wide range of choices.
• Excellent written, verbal, and interpersonal skills. Must be flexible and receptive to new ideas and approaches.
• Accuracy in spelling, grammar, proofreading and attention to detail required.
• Must take initiative, meet challenges with resourcefulness and tact, have ability to work independently.
• Proficient in Outlook, Microsoft Word, Excel, Access, and PowerPoint.
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

It Would Be a Bonus if You Have Any of the Following

• Bachelor's degree
• Knowledge of University programs such as Workday, Kuali, eShop, Web Financials, Canvas, I Want Doc, Outlook Calendar, Zoom, Concur, Salesforce, OLGAA, and Faculty Center
• Minimum of 2-3 years' experience in a professional office setting
• Illustrate a proven track record of successfully providing exceptional customer service.

Important Notes About Applying

• A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.
• This position is based in Ithaca, NY. This position is currently eligible for a hybrid work arrangement of four days on campus and one day remote. To support onboarding and initial training, the selected candidate will be expected to work fully on site during the first 90 days.
• There is no relocation assistance available for this position.
• There is no visa sponsorship available for this position.

Rewards and Benefits

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell
• Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards | Working at Cornell.
• Visa sponsorship is not available for this position.
• Relocation assistance is not available for this position.

University Job Title:

Administrative Asst IV

Job Family:

Administration

Level:

D

Pay Rate Type:

Hourly

Pay Range:

$26.41 - $30.69

Remote Option Availability:

Hybrid

Company:

Contact Name:

Brad Stock

Contact Email:

View email address on click.appcast.io