Server (Seasonal) - La Hacienda Restaurant, Mexico Pavilion, EPCOT

Palmas Restaurant Group

Job Description

Join Our Team!

PLEASE NOTE: This is a seasonal position expected to be available for the next 3-4 months. After that date, the role may be discontinued depending on operational needs and business demands.

Candidate must be culturally authentic to the country of Mexico and be able to communicate and explain Mexican history, customs, traditions, and culture to guests based on first-hand, personal experience.

The primary responsibility of a Server is to lead restaurant guests through the dining experience. In order to be successful, a Server must have a high degree of knowledge of all food and beverage items being served, be able to speak confidently and politely to all guests, be able to read and provide for the wants and needs of each individual guest, and be able to prioritize tasks in order to work in an efficient and organized manner.

Work Duties

Prepare assigned table section for guest arrival
Know and be able to explain all food and beverage items on the menus
Know and be able to explain any featured items or specials
Politely greet guests in a timely fashion
Lead guests through the restaurant menus and make appropriate menu suggestions
Suggestively sell and upsell menu items as appropriate
Answer any guest questions as necessary
Ring guest orders accurately into the POS system
Deliver each course to the guests in a timely fashion
Observe proper service procedures when serving food and beverage items
Follow up with guests at appropriate times to ensure satisfaction and refill beverages
Clear tables of unnecessary items at appropriate times
Process guest payments accurately and quickly following company cash handling procedures
Complete all assigned opening and closing duties
Display proper food safety procedures at all times
Follow all necessary laws and processes for the safe service of alcohol
Work closely with all other team members and display good teamwork
Follow the Disney 5-Keys Basics, Service Basics and Company Guidelines at all times
All other tasks as assigned

NOTE: This Job Description is subject to change at any time

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Vacancy posted 3 days ago

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