Vice President of Product Support
$165k - $225kHiFyve
Job Description
Job Description
HiFyve is hiring a Vice President of Product Support in the heavy construction equipment industry in Kent, WA!
Salary:$165,000 - $225,000/year + bonus
Shift: Days
Location: Kent, WA
Job Duties and Responsibilities
• Lead all aftermarket operations including parts, service, warranty, technical support, and rebuild programs across multiple locations.
• Develop and execute strategies to improve absorption rate, profitability, and recurring revenue growth.
• Oversee shop and field service operations with a focus on safety, scheduling, productivity, and turnaround time.
• Manage parts operations including inventory turns, fill rates, pricing strategies, and obsolescence control.
• Establish standardized operating procedures and performance metrics across all branches.
• Partner with sales, finance, and used equipment teams to support full equipment lifecycle profitability.
• Build strong OEM and vendor relationships to maximize programs, rebates, and service support.
• Lead customer uptime initiatives and resolve escalated service issues to improve retention and satisfaction.
• Develop and mentor leadership teams while driving accountability, engagement, and operational excellence.
• Maintain P&L responsibility, budgets, forecasting, and long-term growth plans for the Product Support division.
Education Requirements
• Bachelor’s degree in Business, Engineering, or related field required.
• MBA preferred.
• Equivalent leadership experience in a related industry may be considered.
Knowledge, Skills and Abilities:
• 10+ years of leadership experience in heavy equipment, construction equipment, or capital equipment industries.
• Proven success leading multi-site service and parts operations.
• Strong financial acumen with experience managing P&L, budgets, and KPIs.
• Knowledge of technician productivity, labor recovery, warranty processes, and aftermarket growth strategies.
• Experience with ERP systems, service management software, and CRM platforms.
• Strong communication, change management, and executive leadership skills.
• Ability to travel regularly to branch locations as needed.
• Commitment to safety, compliance, and customer-focused operations.
If you are interested, please apply
$245k - $290k
...generated inline style */ Job Description Position Summary: The Vice President, Talent and Training is responsible for shaping and executing... ...on quality and dependability - not just in the materials and products we make, but in the people we recruit.PCC is relentless in...SuggestedRotational programFull timeApprenticeshipInternshipWork at officeWorldwide- ...improvement. Reports directly to the Region President with a dotted line to the Market Vice President of Operations and is a... ...and/or terminations. Actively supports other departments in the... ...injuries or accidents, damage/loss of product or equipment, and unnecessary costs...SuggestedWork at officeLocal areaNight shiftAfternoon shift
$170k - $205k
...Operations Job Overview Reports to: President Location: Kent, WA Type: Exempt,... ...the President, with accountability for Production, Facilities Maintenance, Chemical... ..., capital priorities, customer service support, and team development while driving measurable...SuggestedFull timeWork at officeLocal areaVisa sponsorshipMonday to FridayHytek Finishes
Kent, WA4 days ago- ..., VA, and DCTechnical Summary:The Area Vice President for the National Accounts - Professional... ...PEO account teams, including EAM team, support team, and a PEO field manager, to... ...actionable business requirements; ensures products and/or services meet member requirements...SuggestedContract workRemote work
- Temporary Executive (Admissions Support), MSc Programmes Office Posting Start Date: 10/03/2026 About NUS Business School Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive...SuggestedTemporary workWork experience placementWork at office
$100.45k - $157.85k
...States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge:... ...a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate...Hourly payFull timeWork experience placementWork at officeLocal areaRemote workMonday to Friday- ...Run operating reviews and identify businesses, teams or projects that are behind plan. Solve cross-functional problems across product, technology, operations, people and commercial teams. Build processes for planning, performance management, accountability and...Remote work
Protingent
Auburn, WA2 days ago $85.56 - $152.95 per hour
...imaging services and integrating acute and ambulatory operations to support Providence patients across the continuum of care. This... ...and material resources, including budgeting, capital planning, productivity, and stewardship of departmental assets. Strategic & Operational...Minimum wageFull timeWork at officeLocal areaShift work$262.65k - $355.35k
Vice President Contracting, Oregon/WashingtonHybrid role (3 days/week in office) at our Portland... ...that is continuously honed as you support your team and the lives that depend upon... ...with medical care management including product design, provider contracting, utilization...Contract workWork at officeImmediate startWork from homeRelocationFlexible hours3 days per week- ...change. Collaborates with the Market Vice President of Ambulatory Operations and market COO... ...environment. Partners with market leadership to support operational performance, quality... ..., innovative care models, and new products that accelerate transformation, improve...Work at officeLocal areaImmediate start
- Executive Vice President, Global Vertical Head of Aerospace & Defense Kent Job area: Managerial DSV - Global Transport and Logistics At... ...Defence ecosystem, including evolving global supply chains, production and aftermarket requirements, regulatory and security considerations...Full timeFor contractorsLocal areaWorldwide
- Job SummaryThe Sr. Vice President, Valuation is responsible for independently preparing market value appraisals for commercial real estate and other properties, preparing appraisal reports, keeping up to date on real estate market, and mentoring trainees. Decisions are...TraineeshipWork at officeLocal area
- DescriptionThis role supports the Washington State Market Job Summary:The VP, Public Affairs Markets Outside California serves as the... ...Officer and maintaining a dotted-line relationship to the Regional President, this leader serves as the primary Public Affairs advisor to...Local areaShift work
- ...Referral BonusesMedical/dental/vision insurance benefitsPerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.PTO after 180 daysSpot bonuses through our internal rewards programUniforms paid for...Flexible hours
- Cambia Health seeks a strategic, experienced VP Contracting for Oregon and Washington to lead network strategy, contracting, and value-based initiatives across multiple markets. Hybrid role with offices in Portland, Vancouver, or Renton; candidates must reside within commutable...Contract workRelocation
- ...ensuring safety and a culture of care. You will build and guide the operations management team, collaborate with regional leadership, and ensure compliance with regulations, audits, and company policies to support current and future growth. #J-18808-Ljbffr Sysco Northeast Rdc
- ...exceptional service delivery consistent with WealthBridge’s standards and values. You'll leverage our firm’s resources and brand strength to support your vision for growth, while maintaining your own client practice. This is a PLAYER/COACH role -- you will have a thriving...Visa sponsorship
WealthBridge Financial Group
Kent, WA3 days ago - ...and Responsibilities As our President, you will provide... ...including monitoring budgets, productivity measures, and other internal... ...with appropriate service line Vice Presidents regarding departmental... ...understanding among constituencies and supports and models effective...Local area
Socket
Burien, WA4 days ago - ...Strategy Officer with our client that is fully remote. Job Responsibilities Develop Group strategy across existing businesses, new products and markets. Evaluate new businesses, markets, competitors and industry shifts and recommend where the Group should invest. Build...Remote workShift work
Protingent
Algona, WA10 hours ago - DescriptionJob Summary: The Vice President and Market General Manager, Commercial Business is... ...go-to-market (GTM) strategy execution, product performance, channel partner influence,... ...budgets, forecasts, and financial plans to support strategic and operational initiatives,...Work at officeLocal areaImmediate start
- ...environments, such as wet laboratories, dry laboratories, and cleanrooms, as well as general spaces like offices, teaching spaces and support areas. You are expected to have hands‑on experience as part of a project team delivering laboratory renovation and fit‑out works in...For contractorsWork at officeRelocationAfternoon shift
$250k
Enterprise Solutions Executive The Enterprise Solutions Executive is responsible for driving strategic sales initiatives within assigned geographies for the Equipment Value Management Business Unit. This role focuses on both growing new business opportunities and retaining...Contract work- Ezee Fiber is seeking a results-driven Business Development Executive, MDU, to identify prospects, build relationships, and secure bulk service agreements within multi-dwelling unit communities. You will navigate with property managers, developers, and boards to expand ...
$190k - $260k
..., marine foundations, pile driving, dredging support, coastal infrastructure, industrial marine facilities... ...of safety, financial, quality, schedule, productivity, and client objectives. Partner with the Regional Vice President, Area Manager, Operations, Business...Full timeContract workTemporary workFor contractorsFor subcontractorWork at officeRelocationFlexible hours- ...the Senior Manager. Based in the Department of Communications and New Media, Faculty of Arts and Social Sciences, the incumbent will support the smooth administration and operations relating to the courses and programmes under its Continuing Education arm, as well as...Contract workTemporary workWork at office
- ...informatics/PACS, workforce development, vendor/JV management) to support scale Key Performance Outcomes Improved patient access (time... ...(KPIs/dashboards) with reduced unwarranted variation in productivity, quality, and experience Strengthened compliance and accreditation...Minimum wageFull timeContract workLocal areaShift work
$190k - $210k
...full-service provider of power infrastructure, construction, and support services in utility and energy contracting throughout the... ...residential and commercial customers. We uphold high safety, productivity, and reliability standards as we work with our customers to provide...Ongoing contractContract workFor subcontractorLocal areaFlexible hours- ...supplier relationships, identifying & mitigating supply chain risks, and driving execution across internal teams and external partners to support successful spacecraft assembly, integration, testing and delivery for launch. Responsibilities Oversee the Starfish supply...Permanent employment
Industrious Ventures
Tukwila, WA3 days ago - ...00 staff and students, it offers a friendly and international work environment To provide administrative, finance, and logistical support for the Centre by managing visitor and intern processes, processing payments and invoices, supporting claims and travel arrangements...Work experience placementInternship
- Global Credit Union seeks a Vice President, Branch Administration to lead retail banking strategy and performance across an assigned market. You will drive membership growth, deepen member relationships, and oversee branch staffing, systems, and service delivery. You will...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President of Product Support. Be the first to apply!
