Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Vice President of Product Support

$165k - $225k

HiFyve

Job Description

Job Description

HiFyve is hiring a Vice President of Product Support in the heavy construction equipment industry in Kent, WA!

Salary:$165,000 - $225,000/year + bonus

Shift: Days

Location: Kent, WA

Job Duties and Responsibilities

• Lead all aftermarket operations including parts, service, warranty, technical support, and rebuild programs across multiple locations.

• Develop and execute strategies to improve absorption rate, profitability, and recurring revenue growth.

• Oversee shop and field service operations with a focus on safety, scheduling, productivity, and turnaround time.

• Manage parts operations including inventory turns, fill rates, pricing strategies, and obsolescence control.

• Establish standardized operating procedures and performance metrics across all branches.

• Partner with sales, finance, and used equipment teams to support full equipment lifecycle profitability.

• Build strong OEM and vendor relationships to maximize programs, rebates, and service support.

• Lead customer uptime initiatives and resolve escalated service issues to improve retention and satisfaction.

• Develop and mentor leadership teams while driving accountability, engagement, and operational excellence.

• Maintain P&L responsibility, budgets, forecasting, and long-term growth plans for the Product Support division.

Education Requirements

• Bachelor’s degree in Business, Engineering, or related field required.

• MBA preferred.

• Equivalent leadership experience in a related industry may be considered.

Knowledge, Skills and Abilities:

• 10+ years of leadership experience in heavy equipment, construction equipment, or capital equipment industries.

• Proven success leading multi-site service and parts operations.

• Strong financial acumen with experience managing P&L, budgets, and KPIs.

• Knowledge of technician productivity, labor recovery, warranty processes, and aftermarket growth strategies.

• Experience with ERP systems, service management software, and CRM platforms.

• Strong communication, change management, and executive leadership skills.

• Ability to travel regularly to branch locations as needed.

• Commitment to safety, compliance, and customer-focused operations.

If you are interested, please apply

Vacancy posted 9 days ago
Similar jobs that could be interesting for youBased on the Vice President of Product Support in Kent, WA vacancy
  • $245k - $290k

     ...generated inline style */ Job Description Position Summary: The Vice President, Talent and Training is responsible for shaping and executing...  ...on quality and dependability - not just in the materials and products we make, but in the people we recruit.PCC is relentless in... 
    Suggested
    Rotational program
    Full time
    Apprenticeship
    Internship
    Work at office
    Worldwide

    Precision Castparts Corp

    Kent, WA
    3 days ago
  • Temporary Executive (Admissions Support), MSc Programmes Office Posting Start Date: 10/03/2026 About NUS Business School Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive... 
    Suggested
    Temporary work
    Work experience placement
    Work at office

    National University of Singapore

    Kent, WA
    4 days ago
  •  ..., VA, and DCTechnical Summary:The Area Vice President for the National Accounts - Professional...  ...PEO account teams, including EAM team, support team, and a PEO field manager, to...  ...actionable business requirements; ensures products and/or services meet member requirements... 
    Suggested
    Contract work
    Remote work

    Kaiser Permanente

    Renton, WA
    5 days ago
  •  ...responsibility.    VP, Affordable Housing Operations The Vice President (VP) of Affordable Housing Operations is responsible for...  ...Promote harmony and quality job performance of staff through support and effective leadership Ensure staff compliance and consistency... 
    Suggested
    Permanent employment
    For contractors

    Asset Living Corporate Team

    Kent, WA
    4 days ago
  •  ...Branch Operations Primary Functions The Vice President, Branch Administration leads the retail...  ...branch distribution, staffing, products, services, and growth initiatives. Duties...  ...resources, staffing models, and facilities support member experience and business... 
    Suggested
    Temporary work
    Local area
    Relocation

    Global Credit Union

    Renton, WA
    2 days ago
  • $19.51 - $19.81 per hour

     ...~ Medical/dental/vision insurance benefits ~ PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc. ~ PTO after 180 days ~ Spot bonuses through our internal rewards program ~ Uniforms... 
    Full time
    Flexible hours

    Jiffy Lube

    Kent, WA
    4 days ago
  •  ...meeting project performance expectations. Responsibilities • Support and be a contributor to the sales planning effort that...  ...operations, construction sales, estimating, engineering, accounting, production and other PSF departments and staff • Identify business... 
    Work experience placement
    Work at office

    Interfuse Staffing

    Kent, WA
    5 days ago
  •  ...St South  Division: Group  Job Posting Title: Executive Vice President, Global Vertical Head of Aerospace & Defense  Time Type: Full...  ...Defence ecosystem, including evolving global supply chains, production and aftermarket requirements, regulatory and security considerations... 
    Full time
    For contractors
    Local area
    Worldwide

    DSV - Global Transport and Logistics

    Kent, WA
    11 days ago
  • Job SummaryThe Sr. Vice President, Valuation is responsible for independently preparing market value appraisals for commercial real estate and other properties, preparing appraisal reports, keeping up to date on real estate market, and mentoring trainees. Decisions are... 
    Traineeship
    Work at office
    Local area

    Kidder Mathews

    Tukwila, WA
    1 day ago
  • DescriptionThis role supports the Washington State Market Job Summary:The VP, Public Affairs Markets Outside California serves as the...  ...Officer and maintaining a dotted-line relationship to the Regional President, this leader serves as the primary Public Affairs advisor to... 
    Local area
    Shift work

    Kaiser Permanente

    Renton, WA
    2 days ago
  • $25k - $250k

     ..., emphasizing account management and on-site service in designated territories. You will expand sales through new accounts, deepen product penetration, and work with internal teams to deliver exceptional service and forecastable growth. #J-18808-Ljbffr MSC Industrial Direct... 

    MSC Industrial Direct Co., Inc.

    Auburn, WA
    2 days ago
  • $168.77k - $236.28k

     ...developments, and condominiums. Operating without financial support from the State of Washington, King County, or regional cities...  ...housing types, from multi-family residences to condominiums. The Vice President of Development (VP) provides strategic leadership for the... 

    King County Housing Authority

    Tukwila, WA
    1 day ago
  •  ...Vice President, Public Affairs About the Company Ambitious healthcare management organization Industry Hospital & Health Care Type Non Profit Founded 1945 Employees 10,001+ Categories Biotechnology Health Diagnostics Health & Wellness... 
    Local area

    Confidential

    Renton, WA
    3 days ago
  •  ...operational implications. Lead enterprise-wide initiatives that support organizational growth, market competitiveness, operational...  ...improvement. Lead efforts to optimize workflows, enhance productivity, improve patient access, and standardize best practices. Promote... 
    Local area
    Shift work

    Proliance Surgeons

    Tukwila, WA
    5 days ago
  • DSV is seeking an Executive Vice President, Global Vertical Head of Aerospace & Defence to shape and lead our vertical strategy with a focus on growth, partnerships, and differentiated logistics solutions. You will drive global revenue, develop strategic accounts, and... 
    Worldwide

    Dsv Air & Sea SAU

    Kent, WA
    2 days ago
  • $190k - $210k

     ...full-service provider of power infrastructure, construction, and support services in utility and energy contracting throughout the...  ...residential and commercial customers. We uphold high safety, productivity, and reliability standards as we work with our customers to provide... 
    Ongoing contract
    Contract work
    For subcontractor
    Local area
    Flexible hours

    Quanta Services

    Sumner, WA
    2 days ago
  •  ...the Senior Manager. Based in the Department of Communications and New Media, Faculty of Arts and Social Sciences, the incumbent will support the smooth administration and operations relating to the courses and programmes under its Continuing Education arm, as well as... 
    Contract work
    Temporary work
    Work at office

    National Unversity of Singapore

    Kent, WA
    1 day ago
  • Managing Director, Major Gifts About the Company Pioneering organization advancing the Technion-Israel Institute of Technology Industry Fund-Raising Type Non Profit Founded 1940 Employees 51-200 Categories Association Education Fundraising...
    Local area

    Confidential

    Kent, WA
    3 days ago
  • $250k

    Enterprise Solutions Executive The Enterprise Solutions Executive is responsible for driving strategic sales initiatives within assigned geographies for the Equipment Value Management Business Unit. This role focuses on both growing new business opportunities and retaining...
    Contract work

    Agiliti Health, Inc.

    Kent, WA
    15 hours ago
  •  ...exceptional service delivery consistent with WealthBridge’s standards and values. You'll leverage our firm’s resources and brand strength to support your vision for growth, while maintaining your own client practice. This is a PLAYER/COACH role -- you will have a thriving... 
    Visa sponsorship

    WealthBridge Financial Group

    Kent, WA
    9 days ago
  • $25k - $250k

    MSC Industrial Supply Co. in the United States seeks a Key Accounts Executive to drive growth by expanding relationships with existing customers and identifying cross-sell opportunities within designated territories. You will manage portfolios with revenues from $25K to...

    MSC Industrial Direct Co., Inc.

    Kent, WA
    2 days ago
  • Genpact, a leader in AI-powered transformation, is seeking a Business Development Executive to drive multi-million-dollar deals and build strategic relationships with executive buyers. The role requires developing a sales plan, managing a growing pipeline, and collaborating...

    Genpact LLC

    Auburn, WA
    3 days ago
  •  ...environments, such as wet laboratories, dry laboratories, and cleanrooms, as well as general spaces like offices, teaching spaces and support areas. You are expected to have hands‑on experience as part of a project team delivering laboratory renovation and fit‑out works in... 
    For contractors
    Work at office
    Relocation
    Afternoon shift

    National University of Singapore

    Kent, WA
    3 days ago
  • National University of Singapore seeks a Temporary Executive (Student Life & CET) to support CNM Administration, continuing education programs, and student wellbeing at Kent Ridge Campus. The initial six-month contract may be renewed based on performance, with responsibilities... 
    Contract work
    Temporary work

    National University of Singapore

    Kent, WA
    2 days ago
  • DescriptionJob Summary: The Vice President and Market General Manager, Commercial Business is...  ...go-to-market (GTM) strategy execution, product performance, channel partner influence,...  ...budgets, forecasts, and financial plans to support strategic and operational initiatives,... 
    Work at office
    Local area
    Immediate start

    Kaiser Permanente

    Renton, WA
    5 days ago
  • £37.79k per year

     ...advice) Access to hundreds of high street discounts Cycle to work scheme Comprehensive Training and Career Development A friendly and supportive working environment Dedicated mental health champions About The Role The Personal Driver to the Managing Director is a trusted... 
    Permanent employment
    Full time
    Contract work
    Work at office
    Immediate start
    Monday to Friday
    Flexible hours
    Afternoon shift
    Early shift
    Weekday work

    Carebase

    Kent, WA
    5 days ago
  • $25k - $250k

     ...delivering on-site service and comprehensive account management for sustainable growth. Responsibilities include expanding sales, deepening product penetration, and delivering value-driven solutions while collaborating with internal teams #J-18808-Ljbffr MSC Industrial Direct... 
    Remote job

    MSC Industrial Direct Co., Inc.

    Federal Way, WA
    2 days ago
  •  ...its cell therapy portfolio. The successful candidate will be responsible for defining and executing global regulatory strategy to support the development, registration, and commercialization of advanced therapies, with a focus on commercial readiness, labeling strategy... 

    Confidential

    Kent, WA
    2 days ago
  • Zones - First Choice for IT is seeking a Vice President of Sales, Healthcare to lead go-to-market strategy, drive revenue growth, and build a high-performing healthcare sales organization. You will cultivate executive relationships with payers, providers, and life sciences... 

    Zones IT Solutions

    Auburn, WA
    1 day ago
  • $119.63k - $155.52k

    EXECUTIVE PASTOR at Venture Church Network The Executive Pastor focuses on implementing the church’s vision and strategy by creating strong collaboration between the various ministry departments—leading in strategic planning, ministry evaluation, staff accountability, ...
    Full time

    Venture Church Network

    Auburn, WA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Vice President of Product Support. Be the first to apply!